Car seat returns from Target.com to a Target store

msg221

Well-known member
I thought you could return to the store but apparently not. I bought a Snugride 35 as a gift right before Graco did the recall. I know the infant seats were not included, but it does have the same buckle and I know Graco has until the 20th to respond to the NHTSA's question as to why they weren't included. Anyway, I figured I would just return the seat I bought to see if I could find one with the newer buckle but when I went to my Target.com account, the only option it gives you is to print a free prepaid UPS label. I thought car seats could be returned to the store as I thought I had read on threads before that people had. This is going to be a major PIA because now I will have to wait until they receive my return before my money gets refunded!
 
ADS

msg221

Well-known member
Those are the instructions I followed. I have made online purchase returns to a store before and all you had to do was go I to your online order history and print a return receipt to take to the store. I tried to do it this time and was only given the UPS label to print. I may have to call customer service.
 

TechnoGranola

Forum Ambassador
It says you can take it in with the packing slip as well.

Or if you got a receipt with order number in your email, print that.
 
Last edited:

kaharris83

New member
On the item page in the description it will tell you if it can be returned in store or not. Double check there. I always use the packing slip and have never gone back online and done anything when returning in store. Just handed them the packing slip and had no problems returning.
 

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