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Gee, we recommend to everyone to buy from Target.com with the Radian because you can take it back to a real store if it doens't work in your car. Hope this was just one that wouldn't do it, not all of them.
When you order online, it's easy to bypass your local's store return policy. The store HAS to return it when you process your pre-return online. It's easy.
All you do is visit your 'my account' page at Target.com. On the second column under the 'open & shipped orders' box & red 'Go' button, you'll see "Return Items".
Click on that: Indicate HOW you received it (as a gift or an order).
Then your order history shows up and it's pretty self-explanatory after that. But by the time you're done, you'll have printed out a return authorization page with a bar code.
Make sure you have that with you at the store. Customer service must honor it. Everything is automatic. You don't even need your original credit card with you.
I think it bypasses the store rigamarole and returns to the shipping warehouse or something. The store is only an agent and won't have to keep it. Which I can understand how it would upset them.
IF you do not do this and just return it to a local store, it has to be a nightmare for their accounting and stocking departments. I can't blame the management for their reluctancy. I've returned a lot of internet order items to my local store via this method and each time, the rep is so relieved I have the bar code in hand. No fuss or muss or ruffled feathers.
hth
Gee, we recommend to everyone to buy from Target.com with the Radian because you can take it back to a real store if it doens't work in your car. Hope this was just one that wouldn't do it, not all of them.
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