Cybex Aton question

knkdt

Member
I just emailed Regal Lager about an issue with my seat, and then came here to look for a solution and discovered it is maybe a common problem. My baby is 5.5 months about 13lbs and 25", she is on the second harness position. I can not for the life of me tighten my seat when it is in the base. We haven't been taking her out in her seat much now that she isn't opposed to being worn, but putting her back in is a nightmare. I have take the seat out of the base, tilt it and pull the straps from the back then tighten it, and it is still isn't tight enough. So I guess my question is, does anyone have a trick to make this easier? This is the perfect seat for us, and I really don't want to quit using it :eek:.
 
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knkdt

Member
They got back to me very fast, and now I have another question :eek:.

Here is the email-

"I have a question for you. When you removed the instruction manual, did you remove the plastic covering over it and perhaps discarded it? The reason it is there is to facilitate the tightening of the straps. If you look underneath your seat you will see the splitter plate (metal one where the harness straps are treaded into) and that plate has a tendency to hand up on the ribs underneath. If you threw it away, I can see if I can locate one and we can try that to see if it will work. I need your address for that."

Does anyone have a picture of the bottom of their Aton? I am wondering if I put my plastic piece back on wrong when I removed the manual.
 

Kecia

Admin - CPST Instructor
The protruding "bumps" on the plastic piece should face out (towards you). Theoretically when the manual is in its storage location AND the plastic cover piece is inserted over it (facing the proper direction) that is supposed to help the situation. Please let us know if that makes any difference with regard to your situation.
 

bnsnyde

New member
Oh no!
Mine came with that plastic and we got rid of it (I was trying to get the manual out and almost gave up; it was so stuck in there).
Now I cannot tighten well at all.
I need to call Cybex to get that plastic back!

But I'll never want to actually get the manual out or fuss with that plastic again.
 

knkdt

Member
They will send new plastic, no worries :D. She said they just started putting it over the manual and have had the tightening issue resolved for the most part. She said once the manual was removed it did not need to be replaced, but the plastic did. Not sure why I am having issues, I am pretty sure I replaced it right (it only goes back on one way :rolleyes:).
 

Kecia

Admin - CPST Instructor
Please keep us posted if the plastic "shield" improves the situation, or not.
 

knkdt

Member
I have always had the shield on correctly, maybe not?


image-205253629.jpg



The straps just don't tighten enough without removing the seat from its base, maybe just my opinion?





image-583233718.jpg
After removing seat from base and tightening.


image-659039000.jpg



Sent from my iPad using Car-Seat.Org
 

Kecia

Admin - CPST Instructor
It's hard to tell from the pic but it looks like the plastic shield is in there correctly. Try putting the instruction manual under the plastic overlay. Does that make any difference in your ability to tighten the harness?
 

MotoMommaNH

New member
As far as the straps being tight, did you do the pinch test? Pinching at the shoulders to see if you can squeeze any webbing between your fingers or do they just slide off?
 

knkdt

Member
Right, it will tighten half way then gets caught and won't fully tighten while in the base. The tech from Regal Lager emailed his number to call him tomorrow to trouble shoot the issue, I will let everyone know what he says.

Sent from my iPad using Car-Seat.Org
 

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