Evenflo booster seats

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CMeMeC

New member

• Aug 13, 2013

• #1

I have an evenflo amp hbb and an evenflo big kid sport. On both seats, I find that when I adjust the back to the height I need, it drops back down either immediately or after just a little bit. This should be easy, right? What am I doing wrong?

 

Patriot201

Car-Seat.org Ambassador

• Aug 13, 2013

• #2

It happens on both of your seats? Weird! That hasn't happened on my Evenflo Amp HBB (or backless, clearly! ).

I would call Evenflo.

 

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Keeyamah

Active member

• Aug 13, 2013

• #3

Yeah, call Evenflo,I have one as a back up for extra kids/my nieces and so it gets adjusted every time it's used and it stays put. Even with being "tossed" around a little (meaning put into whatever space in the van or garage that is convenient to store it).

 

Irishmama

New member

• Aug 14, 2013

• #4

Maybe dust/dirt is gunking it up and causing it not to stay? I had that problem with an older Parkway and cleaning it out good fixed the problem.

But definitely call Evenflo and see what they think. I've had good customer service experiences with them in the past. Good luck!

 

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CMeMeC

New member

• Aug 14, 2013

• #5

I thought the big kid sport was just faulty until the amp did it too. It's a back up seat and barely used, I don't even see any dust on it, it looks brand new. You do just squeeze the handle to adjust them, right?

 

amyd

New member

• Aug 14, 2013

• #6

Our Amp is fine. I'd call Evenflo too.

 

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HappyHoo

New member

• Aug 14, 2013

• #7

Is it "Clicking" into the next spot when you pull it up?

I've never had problems with my Big Kid Sport.

 

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CMeMeC

New member

• Aug 14, 2013

• #8

Yes, it clicks into place and either holds for a bit and then drops or falls right back down. I've yet to be able to get it buckled in the car at the right height. Fortunately these are my spare seats. I did contact evenflo and they sent me a very generic email and suggested I buy a new amp and offered me a very small discount if I buy directly from them, which wouldn't even matter by the time I paid shipping. No thank you.

 

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CMeMeC

New member

• Aug 14, 2013

• #9

I took the cover off the amp to examine it and without the cover on, the back moves up and down freely without even squeezing the handle thing. It also has something rattling in the back. I'm assuming whatever is supposed to hold it into place has broken off and is in there somewhere. I cant check the big kid sport because it's at my in-laws.

 

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CMeMeC

New member

• Aug 14, 2013

• #10

The "thing" rattling around appears to be a spring.

 

Patriot201

Car-Seat.org Ambassador

• Aug 14, 2013

• #11

This is a brand-new seat?

Contact Evenflo again. That is unacceptable.

 

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CMeMeC

New member

• Aug 14, 2013

• #12

Patriot201 said:

This is a brand-new seat?

Contact Evenflo again. That is unacceptable.

Click to expand...

No it isn't brand new. I bought it last year as a spare and it's been used a few times. Sunday was the first time it needed to be adjusted. I contacted them again because I do think the issue is a manufacturer error, not misuse. But no luck. She told me to buy a new one from them. Not happening. I took the thing apart (bad idea probably, but it can't be used the way it is anyway) and their was a spring loose in the back. It should have been between two plastic "teeth" attached to the adjuster. I put it in place and it works, but now that I've taken screws out and messed with it, I don't know that I should use it. I think I'll just trash the back piece, use it as aback less if needed and replace it with another booster (of a different brand) if needed.

 

amyd

New member

• Aug 28, 2013

• #13

amyd said:

Our Amp is fine. I'd call Evenflo too.

Click to expand...

I'm resurrecting this thread to say I take this back. Our Amp is not fine. It's started slipping down too. I'm going to try returning it to Toys R Us first since we've had it less than 30 days. In the meantime, we're away from home and I'm going to have to go buy DS another booster.

 

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CMeMeC

New member

• Aug 28, 2013

• #14

amyd said:

I'm resurrecting this thread to say I take this back. Our Amp is not fine. It's started slipping down too. I'm going to try returning it to Toys R Us first since we've had it less than 30 days. In the meantime, we're away from home and I'm going to have to go buy DS another booster.

Click to expand...

I'm sorry to hear that! You shouldn't have an issue exchanging it since yours is so new. Surely toys r us or evenflo will replace it. I "fixed" mine, but I haven't used it since. Good luck!