Foonf anti-rebound bar locking pins don't fit

L

laureNJ

Guest
Hello,

I am in process of changing my daughter's infant car seat to the Foonf in Snowberry. After endless hours of research (seriously, it felt like a full-time job for a week!), this is the seat that I thought would be best for us. We put the anti-rebound bar on and are able to get one locking pin side in but not the other. It seems as though the holes on both the bottom of the seat and on the rebound bar itself are drilled by hand (as they do not look uniform). Upon further inspection it seems like the bottom hole on one side is slightly off center and then the corresponding rebound bar side has more of a straight line than a slightly angled line. These two holes being slightly off compounds the problem so no amount of pushing, jiggling, swearing will get the pin through. My husband offered to drill a bigger hole on the plastic seat portion on the bottom, but I said the last thing I wanted was to have to take a drill to a $450 car seat!!!

Has anyone had this problem before? If so, how was it remedied? In my mind the locking pins seem almost like over-engineering as the bar clicks firmly in place. That being said, since this safety feature is there, I want it working properly. Is the car seat unsafe to use without the rebound bar locked in with the pins?

Any insight into this would be great. I really wanted to love this seat, but so far it is giving me the could shoulder.

-L
 
ADS

Clek CPST

New member
Hi, sorry to hear about the problem you've run in to. Please give our customer service a call on Tuesday at 1-866-656-2462 and they'll be able to help you out. In the meantime it is safe to use the seat with the locking pin inserted on only the one side.

(Our customer service is located in Canada and Monday is a statutory holiday so the offices will be closed.)
 

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