Evenflo Symphony. ANNOYING LATCH PROBLEM.

joolsplus3

Admin - CPS Technician
Evenflo, I hope you're reading :p
Changing the LATCH from the front to rear to front path (and back again) causes parents so much confusion and misuse. The problem is, the cover and harness have to be lifted up and the belts put through the new holes, but the harness is in the way unless you lift it out of the way. The LATCH always looks right, because the labels that say FF or RF are visible, but it causes the fit of the harness to be completely wrong on the child (latch holds the lap straps down or up against the seat shell in an awkward fashion). Also, it comes set for the FF position, which is completely unreasonable, since most parents are buying the seat for kids under age 1 and 22 pounds (and I do applaud this recent change from 20 to 22 for FF).

It just shouldn't be this hard for parents to work such an otherwise-user-friendly seat, and the burden falls on the child who's endangered by a poorly fitted harness, or the retailer who has to take back seats that are perfectly good but impossible for parents to understand. Store employees don't have time to be trained in the intricacies of every seat, so the easier seats are, the more profit we can all make ;)

PS, yes, I'm sick of being the only one who knows how this seat works, and if I'm not there, the customer service people will return the seats as structurally damaged goods :rolleyes:
 
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