Phineasmama
New member
I got mine last year on NDB as well, still love it
Not using it as a primary seat right now but it's our backup plus I know I will need it for DD2 next time we fly.
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NBD June
- Thread starter mom of six
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I got mine last year on NDB as well, still love it
Not using it as a primary seat right now but it's our backup plus I know I will need it for DD2 next time we fly.ADS | |
Cryssy Jane
New member
Took 5-10 days after they received it to get my money back both times I've had to send something back. I've also had to call multiple times before they'd finally process the return.
I sent you a PM.
Cryssy Jane
New member
Both seats I returned were missing pieces and covered in caked on food. I didn't pay for shipping in the first place but my total paid was what was refunded.
Below is what NBD told me when I emailed them yesterday about the Foonf. I am mad because the last person to return it returned it because it was damaged/missing parts and they still listed it for sale as open and resealed box AGAIN. Who knows how many times it has been returned, but they are going to lose money on it if they keep selling it because I can't see anyone keeping it.
As per the condition definitions provided on the nobetterdeal.com website, the “open and resealed box” condition implies that the item is gently used, may have signs of wear, and is likely to be missing accessories. For future reference, please consider this condition definition when purchasing “open and resealed box” products.
As per the condition definitions provided on the nobetterdeal.com website, the “open and resealed box” condition implies that the item is gently used, may have signs of wear, and is likely to be missing accessories. For future reference, please consider this condition definition when purchasing “open and resealed box” products.
Phineasmama
New member
That's ridiculous. Open and resealed box implies OPEN AND RESEALED BOX.
If they want to sell "gently used" items they absolutely need to disclose that. None of the seats I've bought from them have been used but I would be pissed. To me open box is like, I ordered something, tried installing in my car, and it didn't work out so I returned it.
Not used for 6 months and then decided I didn't like it anymore.
If they want to sell "gently used" items they absolutely need to disclose that. None of the seats I've bought from them have been used but I would be pissed. To me open box is like, I ordered something, tried installing in my car, and it didn't work out so I returned it.
Not used for 6 months and then decided I didn't like it anymore.
I agree completely, but I believe on their website that is their description of "open box" :-/
YouAreTheFocus
New member
Below is what NBD told me when I emailed them yesterday about the Foonf. I am mad because the last person to return it returned it because it was damaged/missing parts and they still listed it for sale as open and resealed box AGAIN. Who knows how many times it has been returned, but they are going to lose money on it if they keep selling it because I can't see anyone keeping it.
As per the condition definitions provided on the nobetterdeal.com website, the “open and resealed box” condition implies that the item is gently used, may have signs of wear, and is likely to be missing accessories. For future reference, please consider this condition definition when purchasing “open and resealed box” products.
This is ridiculous! The certainly should change the condition if they have an item returned w/ this type of feedback.
Do you still have this yucky Foonf, or did you already return it? I ask b/c I ordered one a few days ago so now I am wondering if I am next in line to receive the yucky one that is being passed around!
Snow mom
New member
That sounds a lot like my BOB arrived. Mine had moldy desiccated fruit in the child pocket. You can certainly wipe it down with a damp cloth. I don't know that I would try washing the fabric beyond that.
My FR90 came today and I can tell by the labels on the box this was returned to Amazon. The seat is clean, in the plastic bag, had the manual and registration cards attached to the harness, etc. However it does have the 2 issues people have talked about here: The rod in the back is sticking out (DOM is 04/13) which can make adjusting the headrest hard, and the plastic on the SafeCell has stress marks, just a few in one side but a lot of them on the other side. So my plan is to contact Britax and I have a feeling they will want to exchange this seat; that's ok with me
I'll call them Monday and see how they want to proceed.
I'll call them Monday and see how they want to proceed.
Jessica61624
New member
Britax is pretty good about honoring the warranty no matter where you got it. Honestly it should have been replaced by them in the first place rather than returned to Amazon.
StillThankful
New member
I agree. They will just ask you the model and batch number, your name and shipping address and ......they will take care of you.
YouAreTheFocus
New member
And what about Clek? Would they help the PP who got the gross Foonf? Or is that comparing apples to oranges (different types of issues?).
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