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  1. #61
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    Re: Britax Pinnacle 90 Pre-Order $314.49, Frontier 90 Preorder $280.49!

    Amazon charged me $369 for the Pinnacle today. Did not honor the pre-order thing where if the price goes down before shipping that you get the lower price. No problem--I will use their free returns and get it at diapers.com for $277. I am pretty frustrated with Amazon....

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  3. #62
    Carseat Crazy wnkw's Avatar
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    Quote Originally Posted by jpegtle View Post
    Amazon charged me $369 for the Pinnacle today. Did not honor the pre-order thing where if the price goes down before shipping that you get the lower price. No problem--I will use their free returns and get it at diapers.com for $277. I am pretty frustrated with Amazon....
    Have you called amazon? They've always been 100% helpful when I've contacted them. Not sure if you know it, but Amazon owns diapers.com.

    Sent from my DROIDX using Car-Seat.Org
    Rayleigh - 9/07 - Frontier 85


    Reese - 7/12 - RF Britax Boulevard

  4. #63
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    Re: Britax Pinnacle 90 Pre-Order $314.49, Frontier 90 Preorder $280.49!

    I emailed them and I am waiting on a response. But I am not sure it matters--its $37 cheaper at diapers.com and we need 3 of them. I did not know amazon owned diapers.com. Too bad they don't have the same prices

  5. #64
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    Re: Britax Pinnacle 90 Pre-Order $314.49, Frontier 90 Preorder $280.49!

    Quote Originally Posted by wnoelw View Post
    Have you called amazon? They've always been 100% helpful when I've contacted them. Not sure if you know it, but Amazon owns diapers.com.

    Sent from my DROIDX using Car-Seat.Org
    I was thinking it might be worth asking too, but if you'll save a lot by buying at diapers.com and want to go that way, maybe you can catch the UPS person as they're dropping them off and sent them right back to avoid too much hassle.

  6. #65
    Carseat Crazy nataliem257's Avatar
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    Deleted. Posted in wrong thread.

  7. #66
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    So I ordered two pinnacles from amazon at the $369 they emailed back gave me the $314 price for one of them.... I am going to return them and keep the order from diapers.com. What a pain.

  8. #67
    Carseat Crazy nataliem257's Avatar
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    Quote Originally Posted by jpegtle View Post
    So I ordered two pinnacles from amazon at the $369 they emailed back gave me the $314 price for one of them.... I am going to return them and keep the order from diapers.com. What a pain.
    Don't. I was in a similar boat, ordered the frontier for $280 on amazon on Friday, got it yesterday, only to find out diapers.com had it 25% off! I was ticked. So I called amazon and basically spun it like "save me the trouble of returning a seat and you ending up with a seat you can't resell", asked them to honor the diapers.com price, and they did . So just call them.

    ETA: side note, they refunded my card 43.49, which puts what I actually paid at 237, which is 10 dollars less than diapers.com??? No idea why they did that, but Ill take it.
    Last edited by nataliem257; 05-09-2013 at 09:23 AM.

  9. #68
    Carseat Crazy wnkw's Avatar
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    Quote Originally Posted by jpegtle View Post
    So I ordered two pinnacles from amazon at the $369 they emailed back gave me the $314 price for one of them.... I am going to return them and keep the order from diapers.com. What a pain.
    Id call.. theyd be better off refunding you and keeping a customer than paying for return shipping..

    Sent from my DROIDX using Car-Seat.Org
    Rayleigh - 9/07 - Frontier 85


    Reese - 7/12 - RF Britax Boulevard

  10. #69
    CPS Technician Phineasmama's Avatar
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    I chatted (online) with a customer service rep from Amazon yesterday and got a $28 refund because the Cactus Flower seat dropped in price, and it was within a week of buying it! It is definitely in their best interest to refund me because I could technically just return the first one I got and buy a new one and they would be out way more than $28.

  11. #70
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    Re: Britax Pinnacle 90 Pre-Order $314.49, Frontier 90 Preorder $280.49!

    Quote Originally Posted by Phineasmama View Post
    I chatted (online) with a customer service rep from Amazon yesterday and got a $28 refund because the Cactus Flower seat dropped in price, and it was within a week of buying it! It is definitely in their best interest to refund me because I could technically just return the first one I got and buy a new one and they would be out way more than $28.
    I guess I'll have to call, I chatted with someone and she refused because the only price match on TV's...
    Katherine mommy to Emma 5/06 (2 Big Kids) and Ellie 6/10 (Zebra FR90 and FF TF)

  12. #71
    Carseat Crazy nataliem257's Avatar
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    Quote Originally Posted by EmmaGrace'sMom View Post
    I guess I'll have to call, I chatted with someone and she refused because the only price match on TV's...
    If you give me an email address I can send you the email from amazon showing where they gave me the diaper.com price...I doubt they would argue with that

  13. #72
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    Re: Britax Pinnacle 90 Pre-Order $314.49, Frontier 90 Preorder $280.49!

    Quote Originally Posted by nataliem257 View Post
    If you give me an email address I can send you the email from amazon showing where they gave me the diaper.com price...I doubt they would argue with that
    Thanks! hellokittie16@hotmail.com

    I'm chatting with someone now who is looking for a workaround...he says they normally don't price match.
    Katherine mommy to Emma 5/06 (2 Big Kids) and Ellie 6/10 (Zebra FR90 and FF TF)

  14. #73
    CPS Technician Phineasmama's Avatar
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    It's just funny to me because it's not really a price match, it's a price adjustment! The girl who gave me the refund said they don't usually either but it was a "goodwill refund".

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  16. #74
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    I called amazon and was told that they would not price match and that I should just return the seats....

  17. #75
    Carseat Crazy nataliem257's Avatar
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    People that are having trouble, be sure to let them know that you know that amazon owns diapers.com and tha everything ships out of the same place. I think that made a difference. Or anyone having trouble give me your email address and ill send my confirmation

  18. #76
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    Re: Britax Pinnacle 90 Pre-Order $314.49, Frontier 90 Preorder $280.49!

    Anyone notice they have the Pinnacle broadway on amazon, but no stock on diapers.com. Did they have some stock on diapers and ran out or did Ijust miss that detail before? Since they are the same company, why would one have it and not the other? Weird. Anyway, I should probably just stick with the Frontier, but I'm finding myself tempted, so it's probably for the best it's not in stock.

  19. #77
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    I just did the online chat with Amazon because the price of the frontier in cactus flower is now cheaper. They are giving me a refund for the difference in price because it has been less than 7 since delivery.

  20. #78
    CPSDarren - Admin SafeDad's Avatar
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    Re: Britax Pinnacle 90 Pre-Order $314.49, Frontier 90 Preorder $280.49!

    Even though Amazon owns Diapers, it's possible they maintain their own inventories, customer service, returns departments, etc.

  21. #79
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    Re: Britax Pinnacle 90 Pre-Order $314.49, Frontier 90 Preorder $280.49!

    The Pinnacle is currently $277 on Diapers.com... is this the best price/sale we are going to see for the next couple of months? I don't need it immediately, but will need it by August...

  22. #80
    Carseat Crazy nataliem257's Avatar
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    Quote Originally Posted by eas423 View Post
    The Pinnacle is currently $277 on Diapers.com... is this the best price/sale we are going to see for the next couple of months? I don't need it immediately, but will need it by August...
    There's no way to say, but I think so. 25% off with free tax and 2 day shipping is probably as good as its gonna get for a while. Diapers.com might do 30% off at some point, but my guess is it won't be for some time. I would be shocked if it went over 30% off anywhere.

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