Made an mistake, sorry

TheQueenMother

New member
I called a company that price matches as they had something else I needed as well. That company said BabyAge is not an authorized retailer and a check of the Britax site showed no mention of them in the state listing for Pennsylvania. However they are listed on the online retailer page which I did not find until I posted this. Where is the bag over the head icon? Sorry for any confusion.
Is it safe to order from an unauthorized retailer? If there are any problems with the seat, am I covered under a warranty?
Amanda
 
Last edited:
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Jeanum

Admin - CPS Technician Emeritus
Staff member
Re: From what I can tell, BabyAge is not an authorized retailer

I found Baby Age listed as an online retailer on Britax's site at http://www.britaxusa.net/retailer/default.aspx and clicking on the link to "View all online retailers." BabyAge is on the list if you scroll through it. Maybe the other vendor is trying to avoid price matching?
 

Splash

New member
Re: From what I can tell, BabyAge is not an authorized retailer

Britax doesn't care where you get it from when the warranty is concerned. I've had to use their warranties many a time and never been asked where the seat came from. This includes seats purchased from ebay.
 

MomtoLE

New member
Re: From what I can tell, BabyAge is not an authorized retailer

Uh I just bought from Baby Age so I hope they're authorized.
 

TheQueenMother

New member
I did not find it listed on a state search and posted my question too quickly. I tried to edit but am not sure I was sucessful
Amanda
 

Jeanum

Admin - CPS Technician Emeritus
Staff member
No worries, Baby Age is listed as a retailer on Britax's site and evidently authorized. :) I don't know if/how Britax tracks seats and where they're sold when it comes to a warranty or customer service request issue. Each Britax seat does have a serial number on the seat and a space for it to be filled in on the product registration card, so perhaps it's somehow tracked that way?
 

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