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  1. #1
    CPS Technician NannyMom's Avatar
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    Jul 2008
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    I don't even know if we can, but figured someone here would know. I was contacted by a Mama that I've helped with seats before. She is far from a novice and is great at installing all of her seats. She got a 2013 Subaru Forester. She said she couldn't get any of her seats to install with either LATCH or seatbelt. She ended up going to another tech and they managed to get 2 of the seats to work. She asked me if she should just call Subaru or if there is somewhere else she can report the problem to... NHTSA?
    Mama to Sofi: 7.1 yrs, 46Lbs (47"), Boostered in a Turbo, Vivo, Monterey, Cybex; harnessed in Nautilus
    Nanny to BabyD, 21 months in a RXT, Classic Marathon, Boulevard 70

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  4. #2
    CPSDarren - Admin SafeDad's Avatar
    Join Date
    Jan 2003
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    Illinois
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    Re: Where to complain about new vehicles carseat friendliness?

    The NHTSA's consumer fitment program was supposed to begin to be adopted late last year. Each automotive manufacturer is supposed to provide a grid of carseats in each category that fit each of its vehicles. The program is optional and no automakers have yet adopted the program, due to the difficulty in meeting the guidelines to allow any carseats to qualify as being compatible in many vehicles.

    Nissan has their own voluntary program for carseat fitment. Until the NHTSA program is refined to make it more realistic, it would be nice if other auto manufacturers voluntarily provided something like Nissan does.

    I'm not really sure where you would address such complaints. Perhaps start here?

    http://www.nhtsa.gov/Contact

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