Loose Nautilus Headrest

Ellie173 · Sep 24, 2012

Hi!

I just installed my nanny kid's Nautilus and noticed the headrest is very loose and rattles. Is this normal? I hadn't noticed before but it has been installed for about a month so no need to mess with the headrest. On the 1st height it is fine, but anything higher than that it moves back and forth and rattles.

Thanks for the help!

rosey2007 · Sep 25, 2012

I thought I would bump up you question. Wish you the best of luck.

tam_shops · Sep 25, 2012

I *think* I've read this before, but dont' remember what the end result was. Personally, I'd call Graco and complain, they may just send you a new head rest.

tam

Ellie173 · Sep 26, 2012

Thank you!

I guess I will be calling Graco this afternoon.

Baylor · Sep 26, 2012

Not normal. Definitely call them.

auto correct hates me

Ellie173 · Sep 26, 2012

They have never heard the headrest being that loose and are sending a new one.

Thanks for the input!

Loose Nautilus Headrest

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