Cco insert question

Cryssy Jane · Aug 28, 2012

Have an older cco 10/09 to be exact. Insert says must be used to 20lbs. Baby girl is tiny as in still wearing 3-6 months tiny at 11 months old and weighs approx 15lbs. Thoughts?

First picture with full infant insert. Second picture with just headrest (I separated) and third with neither. She's on the second to bottom slots and I'm thinking either squish the harness covers better or take them off.

Eta there is also a pretty good gap between her bum and the crotch strap.

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LISmama810 · Aug 28, 2012

2009 should say required to 15, optional to 20, and not allowed after that.

When Vera was with the company, she said (possibly here, in writing) that it was fine to discontinue at any time as long as the child fit properly (straps below shoulders) without it.

ETA: I like the fit without either part best, based on your photos.

Cryssy Jane · Aug 28, 2012

LISmama810 said:
2009 should say required to 15, optional to 20, and not allowed after that.

When Vera was with the company, she said (possibly here, in writing) that it was fine to discontinue at any time as long as the child fit properly (straps below shoulders) without it.

It's not the original insert for the seat. Maybe that's why it says different?

I feel like the bottom part of the insert pushes her bum super far forward and eliminates the crotch gap but she seems otherwise uncomfortable in it.

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ketchupqueen · Aug 28, 2012

I trust Vera on this one. When I talked to her about it she said she'd talked to the designers and confirmed it, and she's a SN trained Instructor and everything... She said at the time I believe that it was a manual error. It just... never managed to get corrected.

LISmama810 · Aug 28, 2012

If it came as one piece, it would be the old-style insert, right? I never knew those were required to 20. Are you absolutely sure?

I guess call Combi then. They've gotten squirrelly with their answers since Vera left, so I'm not sure what they'll say.

If it matters, I removed (and sometimes put back in, and then removed again) the insert with DS2 long before 15/20 lbs.

Cryssy Jane · Aug 28, 2012

I Think I'm going to leave it out. I do remember this conversation previously I was just a little fuzzy on the details so I wanted to double check.

I'm on hold with combi now just to see what they say.

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Cryssy Jane · Aug 28, 2012

Cryssy Jane said:
I Think I'm going to leave it out. I do remember this conversation previously I was just a little fuzzy on the details so I wanted to double check.

I'm on hold with combi now just to see what they say.

/facepalm closed. I'll call tomorrow

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crunchierthanthou · Aug 28, 2012

I like the 3rd (no inserts). The older style said it was optional at 15 lbs (must be used to 15, may be used to 20). I took it out around 15 lbs with dd- which wasn't long after we got it.

It's the new two piece style that has the 25 lb typo. It was part of the 08/11 redesign.

Jessica61624 · Aug 28, 2012

Thanks for posting. I'm wanting to get the cco but afraid Damian will hate the insert.

LISmama810 · Aug 28, 2012

crunchierthanthou said:
It's the new two piece style that has the 25 lb typo. It was part of the 08/11 redesign.

Except now Combi seems to be challenging the fact that it was a typo and is instructing people to follow the manual.

That's kind of neither here nor there on this particular discussion since it sounds like an old-insert-made-new, but just throwing that out there.

Cryssy Jane · Aug 28, 2012

It is an old insert made new. My manual says recommended til 20 lbs but on the insert it says must use until 15. I think I confused the two. Calibrated my scale and she's actually 16.5 lbs so its moot.

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monica-m · Aug 28, 2012

They're sticking hard and fast to the manual despite the fact that it doesn't make sense when you look at the old manual. With Vera gone I don't know if it will ever get corrected.

ketchupqueen · Aug 28, 2012

monica-m said:
They're sticking hard and fast to the manual despite the fact that it doesn't make sense when you look at the old manual. With Vera gone I don't know if it will ever get corrected.

Maybe they should hire Judi. She could get it fixed.

jubgulia · Aug 29, 2012

Well, 4 years ago Combi customer service told me to go to the fabric store and make a new cover or buy some batting to attach to my falling apart Avatar covers. I made new ones and then found this place, so... yeah. I'm a little wary of customer service reps.

Jessica61624 · Aug 29, 2012

http://www.car-seat.org/showthread.php?t=194077

monica-m · Aug 29, 2012

Without an official statement from Combi, I don't feel comfortable telling a parent at a seat check to ignore the manual and go against the manufacturer's instructions. I am comfortable not using the insert for my hypothetical child under 25 lbs or a child in my care but I will not advise a parent to do so.

LISmama810 · Aug 29, 2012

monica-m said:
Without an official statement from Combi, I don't feel comfortable telling a parent at a seat check to ignore the manual and go against the manufacturer's instructions.

In this case, the manual doesn't necessarily reflect manufacturer instructions. I wouldn't tell a parent, "Oh, it's fine, let's ignore that." But I would be fine telling a parent that the company's CPST-I rep said that there was an error in the manual and the insert was meant to be allowed, but not required, and let them make a decision based on that.

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