Minor accident, what does this mean for my seat?

Mom2LeahClaire · Aug 26, 2012

My daughter was in her infant seat, unharmed. I'm sure the seat is ok, but what is the protocol for this? Does insurance give you money for a new one? Or does it have to be a severe crash? I don't mind continuing to use it if it's ok to. It's an Eddie Bauer Safety 1st Onboard Air I believe.

ketchupqueen · Aug 26, 2012

You'll need to check your manual, I'm pretty sure Dorel requires replacement after any crash. Insurance should pay to replace it. Let us know if you need help getting them to.

Mom2LeahClaire · Aug 26, 2012

More info...We went off the highway, down an embankment and drove for a little bit until we stopped. Then I kept driving to go back up the embankment and didn't know there was a huge rut and we went right into it. Car was not completely on its side but leaning to one side in the rut. We were bounced around but no injuries and we didn't hit anything. How do I go about this with the insurance company? I've never dealt with insurance before!

jjordan · Aug 26, 2012

Oh, well, if you didn't hit anything, then that changes the situation. Would you say that it was similar to driving down a bumpy dirt road? Is the vehicle damaged in any way?

jacqui276 · Aug 26, 2012

Call your insurance company to report the accident and they will ask you for all of the details. While talking to them, mention that you had car seats in the car and that the manufacturer states that it needs to be replaced after any accident. Assuming that they are cooperative about it, they will likely get you to submit a receipt for your new car seat and will then send you a check to reimburse you for it. They may also require proof of what your previous seat is worth and may require photos of your crashed seat destroyed.

Glad that you are all ok!

LISmama810 · Aug 26, 2012

Is there damage to your car? If so, you'll probably be making a claim anyway, so just ask about replacement. Whether or not they'll replace depends on your policy and your state. Are you in Illinois or California by any chance?

Mom2LeahClaire · Aug 26, 2012

Yes I will be making a claim, the car is damaged. And yes I happen to be in IL, the suckiest state in the country. Lol And yes it was like driving on a very bumpy road going 55. We accidentally went off roading. I shouldn't laugh, It could have been so bad. I'm thanking God over and over again today.

LISmama810 · Aug 26, 2012

Illinois law requires insurance companies to replace seats that were occupied during a crash, so you shouldn't have any trouble :thumbsup:

Klc92201 · Aug 26, 2012

I had the insurance company replace my seats in my car when they were not occupied as I didn't trust them. It was a crash under 20 miles a hour but when it comes to car seats I wanted to play it safe. They gave me a hard time about them not being occupied and I told them that I understood but can they say that if we were involved in another crash they would work 100%? I also told them I don't trust it but if you trust the carseats and want the injury to a child on your record because you wanted to save a couple hundred $$, that would be all on the insurance company. I asked for it in writing and then they said oh, we will replace them.

Minor accident, what does this mean for my seat?

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