Seriously ugh. I've been trying to send mine back for over 3 weeks. I've called every other day and they still haven't sent a return label.
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Did you try email?
Seriously ugh. I've been trying to send mine back for over 3 weeks. I've called every other day and they still haven't sent a return label.
Sent from my iPhone using Car-Seat.Org
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Did you get the regalo walk thru gate?
I emailed to ask why and they said that this is just the standard fraud detection process.
Also, I got the Britax carrier and it did not have a UPC code. Serves me right for trying to score it for 1/2 off. If it seems too good to be true, it probably is. I called NBD immediately and told them the box was damaged in that it did not contain the UPC code and they gave me no problems. I received the shipping return label today. So I still love NBD!
Lilybug1 said:Did you try email?
Sometimes an item is listed as damaged box so in that case it might be different. Here it was listed as opened/resealed. Nbd policy.says you can return for different condition than stated. But again they gave me no pushback so I didn't need to argue the point.Wow that makes me like them even more. I did not know we could return an item for box damage. Seriously every single item I have bought except the stroller by britax has had the upc code. They must just be picking up returns sneaky folks are buying and returning with no upcs.
Sometimes an item is listed as damaged box so in that case it might be different. Here it was listed as opened/resealed. Nbd policy.says you can return for different condition than stated. But again they gave me no pushback so I didn't need to argue the point.
Personally I think that's kind of a stretch. I guess you have to go with whatever you're comfortable with. My mom ordered Panasonic phones. The box came and she opened the panasonic box and there were AT&T phones inside. I got a box of diapers that was half full once. To me that's what is meant by not as described. The box being damaged from a liquidation site does not strike me as "not as described" if the item inside is in perfect condition. If they have to pay return shipping and restock a lot of items because of box damage, it's going to come out of somewhere and it's not going to be their profit. It's going to be their prices. Just my 2 cents...
Te next update is closer to 2pm today
I called Britax but they aren't running the promotion.
I called the promoter and she was aware of what was going on but said that they couldn't police anything--that dishonest people are going to find a way around anything. It doesn't negatively affect them at all b/c the seats aren't coming from them.
I recalled Britax and she said that the promoter gathers the UPC codes and then get the seat directly from Britax. She said that she's going to pass on the word to Britax marketing. In essence, the retailers are ones paying the expenses--Amazon, NBD, and Britax. Some of the consumers are not paying for anything and getting a free seat.
I haven't entered the giveaway but I'm sure it's frustrating to mamas who actually paid for these 5 Britax items to get the free seat.
Competition ends APril 2012 (I think)....so after that point, I won't have hear about the UPC labels anymore (hopefully).
2 cents.
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