christineka
New member
I get the right side so tight it's probably hurting my dd, but the left side isn't even close at passing the pinch test. I try pushing my dd to the left side, but that doesn't work either. Finally, I unhooked the straps and compared them. The left side is longer than the right! Has anyone else had this problem? Are radian straps supposed to be the same length?
ETA- I measured. Right side is 1/2 inch shorter than the left. I called diono and they are sending me a new set of straps. (I've never removed radian straps before. Sounds scary!) I was told for a second time that they will send me a longer crotch strap too. Hopefully this time it will come.
ETA- I measured. Right side is 1/2 inch shorter than the left. I called diono and they are sending me a new set of straps. (I've never removed radian straps before. Sounds scary!) I was told for a second time that they will send me a longer crotch strap too. Hopefully this time it will come.
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