Free Boulevard 70 with purchase of 5 other Britax products

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Lilybug1

New member
Just my luck. Ordered a carrier on amazon. It got here today. No UPC and the box has been opened and all tags have been removed.

Eta that's two now that I've ordered and are missing UPC codes. One from nbd and one from amazon. :-/

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Chryssy, that's horrible. I sort think you take that calculated risk when buy clearance/closeout items marked opened/resealed, etc. but no way that should have happened on Amazon.

I buy from Amazon a lot so I know that you will have absolutely no problem returning it for a refund. I am also pretty sure that if you ask for a replacement or reorder it, they will give 0 problems about that. But as a loyal Amazon customer, I am annoyed that they would sell you a return as new and not disclose that fact. If I were you, I would call them. Email will only get you a canned "we're so sorry" response. However, if you have the time and inclination, I would call and speak to manager and really question how they could sell you an obvious return as new. In my mind, that is the bigger issue, not so much the cut-off UPC, as the fact that Amazon is not supposed to be a reseller but rather a retailer and I really makes me question how they do business. Also, I'd ask them for some time of credit/discount for your troubles. Never hurts to ask.

FWIW, I bought my carrier from Amazon as well. It came with tags and UPC code intact. Seems like you got really bad luck, but I think if you try again from a retailer like Amazon, it should work out.

So sorry!
 
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Lilybug1

New member
Since we are questioning people's motives in removing the UPC code and then returning, what strikes me as odd about this situation is that they also removed the tags. I'm wondering if the person intended to keep it (and cut off the UPC code for the Britax Blvd), but maybe after trying out the carrier a bit found it to be too uncomfortable. There are some bad reviews on the carrier. I know some carriers would just kill my back on first wearing. If you only wanted the UPC code, why cut off the tags?

I think it is obvious that some people are buying products just for the UPC and then returning it. But it is also possible that someone intended to keep the product and just found it to be subpar quality.

I'm really not sure that I think someone should be stuck with a dud/bad product just because they made the mistake of already removing the UPC code. Would it be better if they tucked the cut-out UPC code into the box? I don't think so.

I think the real problem here is that Amazon is a retailer (not reseller) and has absolutely no business selling returns (in any condition) as new without absolute and complete disclosure. This is shocking to me and horrible business practice and quality control.
 

likes2shopalot

CPS Technician
That could very well be true but amazons own policy states it must be new and unused.
To receive FREE 365-Day Returns on your eligible product(s):
1. If you are not satisfied with your purchase, you may return the eligible baby product(s) in new and unopened condition within 365 days from the date of delivery for a full refund in accordance with the promotional terms and conditions below.
 

Lilybug1

New member
No that's definitely true, but Amazon (like all other retailers) does also allow you to return items that are defective and/or don't live up to quality expectations. I can't know what this person was thinking, but I know that I have returned things to Amazon and other retailers by stating that something was broken, didn't work right, etc. In order for me to uncover that fact, I would have to try it out.

If someone just wanted to pull a fast one with the UPC code, I can't fathom why they'd also pull off the tags. In any case, it's not really relevant since I do admit that some people are clearly just trying to score the UPC and return the item, but I just am wondering aloud why remove the tags too?
 

Lilybug1

New member
If anyone has an extra stroller UPC, please PM. I have an extra carseat UPC, may have an extra small accessory UPC, that I'd be willing to swap, but would also be willing to buy the UPC.


My sister had an oops baby at 40 after she thought she was done with the baby years. In August she moved houses and gave away all her baby stuff, including her Britaxes. In November, she found out she was pregnant. My SIL and I have passed as much of our baby stuff as possible, but our babies are still actively using their convertibles.

Thanks.
 

Cryssy Jane

New member
I think it very well could have been a return that accidentally got put in the wrong pile. There's slobber staining on the straps too :( I'll call amazon on monday and see how they wish to proceed. I could just fill out a return, but I don't want to get in trouble for the item condition.
 

sparkle3116

New member
I would definitely call them. My husband once had an issue with an item not being delivered and they not only shipped him a new item immediately, but also gave him a $10 credit for his trouble.
 

Lilybug1

New member
I would definitely call them. My husband once had an issue with an item not being delivered and they not only shipped him a new item immediately, but also gave him a $10 credit for his trouble.

Ditto! I know you have absolutely no problem returning without incurring any costs (shipping, etc.) but I would call them and see if they can offer you some type of future credit because it is really unacceptable that you would get sold a return as new. Good luck.
 

Cryssy Jane

New member
Called amazon. They sent a shipping label to send this one back, and are sending out a replacement right away. They also gave me a $10 credit and apologized profusely.
 

duckmama

New member
Called amazon. They sent a shipping label to send this one back, and are sending out a replacement right away. They also gave me a $10 credit and apologized profusely.

This is why I buy so much from Amazon, they are very nice about returns. I'm sure the missing upc code meant nothing to them and it was not their fault. As far as the missing upc code those people are awful. I have also noticed a lot of britax parts for sale on ebay which I suspect are from people taking advantage of their kind warranty policies since they are things Britax will replace like the extra wheels still in the package or the extra seats. I just heard about someone who got caught by cotton babies for buying used diapers then trying to return them for full value or replacement, she returned 300 diapers before getting caught and sold the new ones given for free by the company on ebay and other sites.
 

trippsmom

CPST Instructor
I'm assuming that soon I should have a carrier UPC. It is being shipped directly from Britax. I won it this week.
 

sparkle3116

New member
I sent everything in 2 weeks ago and haven't heard back yet, but I keep checking the website and my SPAM folder.

I think now that the promotion has really gotten going and they're receiving a lot of upc's it's probably just taking them longer to respond.

I'll post when I hear something.
 
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love-pink

Well-known member
I sent all of my info and upc's last week and still haven't heard from them

I sent everything in 2 weeks ago and haven't heard back yet, but I keep checking the website and my SPAM folder.

I think now that the promotion has really gotten going and they're receiving a lot of upc's it's probably just taking them longer to respond.

I'll post when I hear something.

It took a day or two under 2 weeks before I got the ok to order email. Now Im just doing the waiting game to see how long it takes to get the seat or even a shipping notice. Im swapping our tank RXT between 2 vehicles until the G3 comes so Im counting the days :p
 

todzwife

New member
I got a carrier on amazon from another seller. Thankfully the UPC is still on it and it only cost me $35 OOP after a small gift card I had.

Honestly, I would rather have purchased another large accessory than a carrier I won't use, but oh well!
 

Lilybug1

New member
Trippsmom, I PM'd you.

If anyone has a Britax carrier UPC they don't need, I would love to purchase. I already purchased one Britax carrier I don't need for the UPC code, but my sister had an oops baby and I'm trying to help her out.
 
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