Brigala
CPST Instructor
I just got a brand new RXT. I took it out of the box, took the Daytona cover off to trade for a Shadow with another member here, and put it all back in the box and set it in the garage.
It was in DH's way so he picked it up and set it on top of my Complete Air box.
Well, it wasn't stable and it fell over. About 30 inches.
There's a very small gouge in the EPS foam on the head wing, I think from the RF boot hitting it. There are some "light" areas on the plastic shell which I'm not sure whether they're from the impact or whether they're normal or not. DH is convinced that since it was in its shipping box it should be fine, because surely UPS drops them from higher places than that, but I'm less confident.
I tried calling Diono but apparently their toll free number doesn't work from my calling area??? I emailed them and I have yet to hear back. It's been like 5 hours. Yeah, I'm impatient.
I'm just sick about it.
It was in DH's way so he picked it up and set it on top of my Complete Air box.
Well, it wasn't stable and it fell over. About 30 inches.
There's a very small gouge in the EPS foam on the head wing, I think from the RF boot hitting it. There are some "light" areas on the plastic shell which I'm not sure whether they're from the impact or whether they're normal or not. DH is convinced that since it was in its shipping box it should be fine, because surely UPS drops them from higher places than that, but I'm less confident.
I tried calling Diono but apparently their toll free number doesn't work from my calling area??? I emailed them and I have yet to hear back. It's been like 5 hours. Yeah, I'm impatient.
I'm just sick about it.