My brand new RXT fell. :(

Brigala

CPST Instructor
I just got a brand new RXT. I took it out of the box, took the Daytona cover off to trade for a Shadow with another member here, and put it all back in the box and set it in the garage.

It was in DH's way so he picked it up and set it on top of my Complete Air box.

Well, it wasn't stable and it fell over. About 30 inches.

There's a very small gouge in the EPS foam on the head wing, I think from the RF boot hitting it. There are some "light" areas on the plastic shell which I'm not sure whether they're from the impact or whether they're normal or not. DH is convinced that since it was in its shipping box it should be fine, because surely UPS drops them from higher places than that, but I'm less confident.

I tried calling Diono but apparently their toll free number doesn't work from my calling area??? I emailed them and I have yet to hear back. It's been like 5 hours. Yeah, I'm impatient.

I'm just sick about it.
 
ADS

Brigala

CPST Instructor
Finally got a message back from Diono. They said the seat should be fine as long as there are no cracks in it. Whew.
 

Car-Seat.Org Facebook Group

Forum statistics

Threads
219,655
Messages
2,196,895
Members
13,530
Latest member
onehitko860

You must read your carseat and vehicle owner’s manual and understand any relevant state laws. These are the rules you must follow to restrain your children safely. All opinions at Car-Seat.Org are those of the individual author for informational purposes only, and do not necessarily reflect any policy or position of Carseat Media LLC. Car-Seat.Org makes no representations as to accuracy, completeness, currentness, suitability, or validity of any information on this site and will not be liable for any errors, omissions, or delays in this information or any losses, injuries, or damages arising from its display or use. All information is provided on an as-is basis. If you are unsure about information provided to you, please visit a local certified technician. Before posting or using our website you must read and agree to our TERMS.

Graco is a Proud Sponsor of Car-Seat.Org! Britax is a Proud Sponsor of Car-Seat.Org! Nuna Baby is a Proud Sponsor of Car-Seat.Org!

Please  Support Car-Seat.Org  with your purchases of infant, convertible, combination and boosters seats from our premier sponsors above.
Shop travel systems, strollers and baby gear from Britax, Chicco, Clek, Combi, Evenflo, First Years, Graco, Maxi-Cosi, Nuna, Safety 1st, Diono & more! ©2001-2022 Carseat Media LLC

Top