My Radian Cover is Ripped!

Yoshi

New member
I took the cover off for the first time yesterday to hand wash it and it was FINE. I put it in the washer to spin it out for 30 sec. I didn't notice anything wrong when I took it out of the washer....I hung it over a patio chair to dry and 2 hrs later the side (head wing area)was ripped. I am so mad. How did it happen? I didn't catch it on anything- my washer has never ripped anyhing before and no one touched it and now it has a gaping gash about 8" long. :mad:So I ordered a Princess cover which will take a while to ship and and velcroed the gash closed.....BTW, I am almost a FANATIC!!!!!!!(finally!):D
 
ADS

arly1983

New member
Oh, I am soooo sorry. I will be super careful when I wash mine now!

BTW, how much was a princess cover?
 

Yoshi

New member
It was $49.99 at strollerdepot.com
They are not in stock yet, but the CS rep told me it should be arriving in their next shipment. I hope so!
 

cryswilkins

New member
That sucks! I would call SKJP and see if they can do anything for you. If they advertise a washable cover it should not rip in one washing.:twocents:

Maybe they will send you a new seat :whistle:
 

becca011906

Senior Community Member
that is what i was thinking... that they say it's washalbe... i always washed mine on the "hand wash" cycle in the machine the left it air dry/hand dry and never had any issue with it, and i had it almost a year before Arly bough it, I've washed the new one once and no issues there either... they would most likely replace it if you called them...
 

Jewels

Senior Community Member
I would call them too! Maybe they will replace it with the Princess cover and you can get it even sooner :)
 

supercrunch

New member
My Radian 65 manual says to "hand wash only"...but I have machine washed mine several times on the delicate cycle and I have never had a problem.

I agree that the cover should not have ripped with a gentle machine washing.

According to SK, the princess cover won't be available seperately until October...but I hope you get it sooner than that!
 

ThreeBeans

New member
Russ told me the Princess cover wouldn't be available til October of this year...I hope the store people weren't lying!
 

Yoshi

New member
Russ told me the Princess cover wouldn't be available til October of this year...I hope the store people weren't lying!

It doesn't really matter- I can wait- I velcroed it up fine in the meantime! Thanks everyone for suggesting I call SKJP- but I feel like I must have done it in the spin cycle for 30 sec.....So, I couldn't feel right about calling and complaining.
 

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