glockchick
New member
I decided to keep both Maestros, one for backup and one for in my civic when the MA expires. The one I've been using has the big crotch buckle that says evenflo on it. I got the other one out of the box yesterday and it has the crotch buckle like the new GNs.
I boxed it up and was going to take it back, but I decided to give EF a quick call before I did. I'm so glad I did. I explained the situation and they are sending me a new old style harness assembly and crotch buckle free of charge. The person I talked to even had parts bring it to her so she could verify that it was the one I wanted and she called me back to tell me that it is and it's on the way.
Now that is great CS.
I boxed it up and was going to take it back, but I decided to give EF a quick call before I did. I'm so glad I did. I explained the situation and they are sending me a new old style harness assembly and crotch buckle free of charge. The person I talked to even had parts bring it to her so she could verify that it was the one I wanted and she called me back to tell me that it is and it's on the way.
Now that is great CS.