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  1. #1
    Carseat Crazy
    Join Date
    Feb 2006
    Posts
    178

    Free-Spinning BV Knob Problem

    Hi all,

    We have a Boulevard in our Explorer for DS who is 31 months, 36" tall and 29 lbs. We often switch between FF and RF depending on the cargo we're carrying and when he's FF, I can't make the headrest/straps go quite high enough to be at/just above his shoulder line. I know he couldn't possibly have grown out of the BV yet, but when I try to raise the headrest, the knob just spins freely on it's bolt. When I try to lower it, it works okay, then raises again to it's current level and gets "loose" again.

    I'm over this.

    I'm going to put DS down and go out and play with it if he'll stay asleep long enough to get him on the couch. (nak) Perhaps I can describe the problem better.

    Any advice? Thanks!
    Mama to DS (12/04), DD (2/09), DS (1/13)
    2015 Toyota Sienna SE 8 passenger
    2004 Mercedes Benz E55 AMG

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  3. #2
    CPS Technician
    Join Date
    Jan 2007
    Posts
    1,223

    Re: Free-Spinning BV Knob Problem

    maybe a picture? then we could tell you if it was at its max. i dont think its supposed to spin freely though, but im not that familiar witht he BV, only used it once for a day...

  4. #3
    Car-Seat.org Ambassador Patriot201's Avatar
    Join Date
    Jan 2006
    Posts
    9,064

    Re: Free-Spinning BV Knob Problem

    Yeah it definitely isn't supposed to spin freely.

  5. #4
    Carseat Crazy
    Join Date
    Feb 2006
    Posts
    178

    Re: Free-Spinning BV Knob Problem

    I just took a video....it's uploading right now.

    (and off to update siggie...we sold the 540i and the Marathon become our spare travel seat.)
    Mama to DS (12/04), DD (2/09), DS (1/13)
    2015 Toyota Sienna SE 8 passenger
    2004 Mercedes Benz E55 AMG

  6. #5
    Car-Seat.org Ambassador Patriot201's Avatar
    Join Date
    Jan 2006
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    9,064

    Re: Free-Spinning BV Knob Problem

    Just let us know when it is ready.


    Nearly all the best things that came to me in life have been unexpected, unplanned by me. ~Carl Sandburg
    Learning to cope with the unexpected...

  7. #6
    Carseat Crazy
    Join Date
    Feb 2006
    Posts
    178

    Re: Free-Spinning BV Knob Problem

    Okay...I can't get it to upload anywhere. Sorry. I'll work on it more later if need be.

    That said, I figured out that if I grab the left knob, it goes up and down just fine. But, the right knob spins freely in either direction now, not actuating the height adjustment at all. I've had the seat over a year.
    Mama to DS (12/04), DD (2/09), DS (1/13)
    2015 Toyota Sienna SE 8 passenger
    2004 Mercedes Benz E55 AMG

  8. #7
    Carseat Crazy
    Join Date
    Feb 2006
    Posts
    178

    Re: Free-Spinning BV Knob Problem

    Hey guys, do you have any advice on the knob, knowing it spins loosely both ways?

    Thanks!
    Mama to DS (12/04), DD (2/09), DS (1/13)
    2015 Toyota Sienna SE 8 passenger
    2004 Mercedes Benz E55 AMG

  9. #8
    Admin - CPS Technician Emeritus Jeanum's Avatar
    Join Date
    Mar 2006
    Location
    USA
    Posts
    14,421

    Re: Free-Spinning BV Knob Problem

    Hmmm, maybe the threading for that knob is stripped? I'd call Britax and ask...1-888-4BRITAX. They close early on Fridays but I think are still open for another half hour today, until 1:45 p.m. eastern time.
    Regards,
    Jean

    DD1 Age 14, 65" 5 steps
    DD2 Age 11, 61" 5 steps

    Click here if you wish to view the full size version of my avatar

  10. #9
    Carseat Crazy
    Join Date
    Feb 2006
    Posts
    178

    Re: Free-Spinning BV Knob Problem

    Shoot....I napped with DS and now it's too late. I'll have to take care of it next week.

    Oh, I compared its height to how high the harness goes on my other Blvd, and this broken one isn't nearly at its max.
    Mama to DS (12/04), DD (2/09), DS (1/13)
    2015 Toyota Sienna SE 8 passenger
    2004 Mercedes Benz E55 AMG

  11. #10
    CPS Technician Victorious4's Avatar
    Join Date
    Jul 2004
    Posts
    10,753

    Re: Free-Spinning BV Knob Problem

    Definitely contact Britax & I would report the defect to NHTSA if it is in fact a defect > http://www-odi.nhtsa.dot.gov/

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