99 Explorer doesn't have tethers

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Dliela

New member
I called the Ford dealership near my home to see if they can install and they are charging $40 for the kit and $92/ hour for installation. They think it will take 1.5 hours to complete.:eek:

Does anyone know where I can have the tethers/anchors installed cheaper or even for FREE! I live in the Chicago, IL area. Zip code: 60453.

Thanks!
 
ADS
hsjwmom

hsjwmom

New member
It should definately be free. We had them installed in our '98 a few months ago. If you look in your manual in the carseat installation section, it will give you the info you need...
 
scatterbunny

scatterbunny

New member
Tell the dealer to look up program R7C. It requires dealers to install at least one tether anchor for free. Hardware is also free! :)
 
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chelle80

New member
:yeahthat: what scatterbunny said. Dealers have to install at least 1 free(labor and hardware), we just took a friends 97 explorer and had one installed. She was told she would have to pay too so she went in there with the money but when they were done they told her it was free.
 
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Dliela

New member
Okay, so I called the Ford dealer this morning.......

First of all, I was so annoyed when the guy didn't even know what I was talking about. He didn't know what a tether or anchor for a child car seat was. I had to explain it to him.

Once he understood what I was talking about, the service guy then gave me an attitude when I mentioned the R7C program and the word "free". He was like "we don't do that". I asked him to please look into it. So as it stands, he will call me back when he gets more information.

Does anyone know where I can find documentation on this program? I'd like to prove it to them if they say no.
 
hsjwmom

hsjwmom

New member
It should be in your manual, really! The local dealership did all 3 of ours for free. Read the carseat installation section carefully, it really is there! ;)
 
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Dliela

New member
I lucked out. A different tech called me back and said that this was totally possible. He apologized for the other guy and said he was new.

I have an appt. on Saturday :D

Thanks for all your help!!
 
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