MsFacetious
New member
She called to tell me of this new release that only seats after 6/18 are affected. She said they still "meet" standards used before that. She said MEET not EXCEED which does concern me.
I told her that many people were suspcious of this and upset about it.
I told her that if we knew WHY the change was made that would help us a lot to make a decision.
I told her that this was causing a lot of bad press for Britax and that people were going with Sunshine Kids and Recaro instead.
I told her that now would be a great time for Britax to release the reason for the change. With this new article out about Cosco and Evenflo it would make Britax look really good. To come out and say no kids were hurt it's just an enhancement and this is WHY we are doing it. People would be a lot more understanding if they knew exactly why the change was made.
She did say she doesn't have that information but did say the side collapsing was not true. It really seems to be related to head excursion. I told her that it would make a huge difference to many parents if we were talking about a 6 inch difference vs a 1 inch difference. I know I would feel more comfortable using the Regent long belt path, no recline bar and tethered if I knew it was a one inch difference.
I told her that we buy Britax because they exceed safety standards not because they meet them. That if I wanted something that met standards I would buy Cosco.
She said if they release that information it will be on the website. I told her that other manufacters release that information so people are going with them instead because they feel they can trust them more. I reiterated that this was causing a lot of bad press and now would be a great time to come out and explain it.
My memory is bad so I may have forgotten some things I told her but I tried to address all of the things I had seen brought up on here. Knowing I wouldn't get any answers but knowing she would pass it on to management.
Still frustrated but I'll deal with it. At least she was nice and kept in touch with me.
I told her that many people were suspcious of this and upset about it.
I told her that if we knew WHY the change was made that would help us a lot to make a decision.
I told her that this was causing a lot of bad press for Britax and that people were going with Sunshine Kids and Recaro instead.
I told her that now would be a great time for Britax to release the reason for the change. With this new article out about Cosco and Evenflo it would make Britax look really good. To come out and say no kids were hurt it's just an enhancement and this is WHY we are doing it. People would be a lot more understanding if they knew exactly why the change was made.
She did say she doesn't have that information but did say the side collapsing was not true. It really seems to be related to head excursion. I told her that it would make a huge difference to many parents if we were talking about a 6 inch difference vs a 1 inch difference. I know I would feel more comfortable using the Regent long belt path, no recline bar and tethered if I knew it was a one inch difference.
I told her that we buy Britax because they exceed safety standards not because they meet them. That if I wanted something that met standards I would buy Cosco.
She said if they release that information it will be on the website. I told her that other manufacters release that information so people are going with them instead because they feel they can trust them more. I reiterated that this was causing a lot of bad press and now would be a great time to come out and explain it.
My memory is bad so I may have forgotten some things I told her but I tried to address all of the things I had seen brought up on here. Knowing I wouldn't get any answers but knowing she would pass it on to management.
Still frustrated but I'll deal with it. At least she was nice and kept in touch with me.