NatesMamma
New member
We purchased a new Complete Air for DS the other day as a secondary/travel seat. DOM is Aug 2011.
The very first day, when I was playing around with the seat in my car and trying to get the harness/headrest adjusted properly for DS, at one point I tightened the harness securely and then gave a little tug on it like always... And the entire thing slipped right through the harness adjuster and completely loosened! I snugged it up again, and this time it stayed tight. I was a little uneasy about the seat after that, but I chalked it up to some fluke, like the adjuster button caught on a bit of the seat cover or something.
Later, I moved the CA to DH's car. We were going out tonight, and when I was testing the harness to make sure it was snug on Kiddo, again, the entire thing pulled right through! I was able to tighten and loosen (w/o pushing the adjuster button) 3 more times like this. Usually, the harness initially stayed tight, but after a second little tug or if DS shifted in the seat, the whole thing loosened again.
How in the hell is this STILL happening with Dorel seats?!? I would've thought they had completely fixed the issue after the adjuster recall debacle last winter! Needless to say, the seat is going back to the store and I'm filing a complaint with the NHTSA.
Has anyone else had this problem with a new seat from DJG??
The very first day, when I was playing around with the seat in my car and trying to get the harness/headrest adjusted properly for DS, at one point I tightened the harness securely and then gave a little tug on it like always... And the entire thing slipped right through the harness adjuster and completely loosened! I snugged it up again, and this time it stayed tight. I was a little uneasy about the seat after that, but I chalked it up to some fluke, like the adjuster button caught on a bit of the seat cover or something.
Later, I moved the CA to DH's car. We were going out tonight, and when I was testing the harness to make sure it was snug on Kiddo, again, the entire thing pulled right through! I was able to tighten and loosen (w/o pushing the adjuster button) 3 more times like this. Usually, the harness initially stayed tight, but after a second little tug or if DS shifted in the seat, the whole thing loosened again.
How in the hell is this STILL happening with Dorel seats?!? I would've thought they had completely fixed the issue after the adjuster recall debacle last winter! Needless to say, the seat is going back to the store and I'm filing a complaint with the NHTSA.
Has anyone else had this problem with a new seat from DJG??