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cupcakepirate11 said:did they send you a harness for a different seat?
that is weird.
crunchierthanthou said:Interesting. I didn't know they made a longer harness. Was it a warranty replacement, or did you have to pay for it?
mkmama said:Wow....that makes a lot of sense. Send a warranty replacement harness for a potentially defective harness, but tell the consumer to keep the old harness to use with children under 20 lbs.
I know that they make longer harnesses for people who find the harness to short, but wasn't aware there was a weight minimum on it. It makes a certain amount of sense since with a bigger kid you'll presumably have the headrest taller and you won't be able to have the harness as loose as if you used the longer straps with a smaller kid and didn't tighten the seat properly. I still find it quite interesting though.
Did they ask the weight of your child when you contacted them? And did you have the old straps "nested" and put on the splitter plate in the right order if you've ever had them off? That could cause a difference in length if they weren't put back on in the right way.
Perhaps they just decided to send you the longer harness so that they didn't end up with a 2nd request down the road? Although it does you absolutely no good if you have a lighter weight child who might be using the seat.
She did not ask me the age or weight of my child. Now did she inform me of the restrictions on the harness she was sending me. :thumbsdown:
The straps are nested according to the instructions in the manual. At least I think I have done it right. :scratcheshead:
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