Britax email?

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UlrikeDG

Admin - CPS Technician Emeritus
Britax has never had a public e-mail address. You just have to call them. 1-888-4-BRITAX.
 
Can someone in the US (if it is free phone) call Britax and ask them if they can get an email address for an international question? I have a dilema and need replacement parts, tried ordering online but It would not let me :(

Please please please. You can PM me the details.
 
I found an email, but it may be a dead end. I would phone but it will be an international toll call. The seats sold here are way different and would not be at all compatible. I have also emailed Australia about the contacts for the US.
I would really appreicate the time taken for someone to ask about buying parts outside of the US. I have the seat model #, manufacture date etc.

I can pay for the goods and inter'ntl shipping so that is not a problem, but needing to replace asap.


"No documents matched the keyword "international""
 

USmominOz

New member
I usually stay up till they open at 8:30 and call them. I called them the other morning and was on hold for maybe a minute. Not too bad.

But I don't know what the time difference is for you. They are 10 hrs ahead of me.
 
Someone in the US could buy it for you and ship it, no?

http://www.britaxusa.net/shopping/parts.aspx

The buckle is $10 & the harness is $12

Shipping is $8.50

Then you would just need to reimburse whomever buys it for you for shipping TO you.



That was my next option if I cannot get hold of Britax.
The current time here in 6pm Sunday night if that helps anyone with time zone.
I am happy to pay someone trusted on here with buying the parts and then I can paypal the payment to them/address etc.
Would the shipping still be the same to NZ, would someone order have it shipped to them and then they post it to me (2 lots of postage) or could they ring, order, and ask for it to be posted straight to nz, and then I re-imburse them the cost?
 

Gypsy

Senior Community Member
That was my next option if I cannot get hold of Britax.
The current time here in 6pm Sunday night if that helps anyone with time zone.
I am happy to pay someone trusted on here with buying the parts and then I can paypal the payment to them/address etc.
Would the shipping still be the same to NZ, would someone order have it shipped to them and then they post it to me (2 lots of postage) or could they ring, order, and ask for it to be posted straight to nz, and then I re-imburse them the cost?

If the NZ parts are incompatible with your US seat, then it's unlikely Britax would ship parts to NZ.

I'm willing to purchase these items for you immediately, have them sent to my home & then ship them to you as soon as I get them. I also have Paypal so that will make it easy. If you are interested, please PM me your color choices, your shipping address & your paypal email & I can send you an invoice. I have no idea how much it will cost to ship it to NZ though, you could pay me separately for that *after* I ship it to you.
 

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