Anyone order directly from Britax?

cpsaddict

New member
Last Thursday afternoon(7/5) I ordered an RA cover and straps. My debit card was charged the same day, but then the charge disappeared. I checked the Britax site and they still show my order, but it just says pending. Anybody else have this happen? How long does it usually take?
 
ADS

amy919

New member
This happened to me. They charged my card the day I placed the order, then the charge fell off. It showed up again when the order was shipped.

Maybe they just initially charge the account to verify funds, but don't actually bill you until the item(s) ship.

Amy
 

snowbird25ca

Moderator - CPST Instructor
Online stores and catalogues are allowed to place a hold on funds when you place an order, but not to actually "bill" until the order is ready to ship. So they were probably verifying funds and then removed it until the order shipped. :thumbsup:
 

bectoo2

New member
I haven't had any experience with Britax but after having worked as a service rep at a couple different banks this is common practice for online companies now to place a hold to verify funds then submit the actual charge when the item is shipped.

HTH!
 

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