tracee877
Active member
We were rear ended a couple weeks ago and DS was in a Nautilus. We told the other person's insurance we wanted the seat replaced. They said they would and either we could give the crashed seat to them for reimbursement or we could buy a new seat and then send in the receipt for reimbursement. We chose the latter and I have already purchased the new seat and sent in the copy of the receipt. Well we got a message today saying they want the crashed seat before they will reimburse. I am not comfortable with this and that's why I did not choose that option. I do not want the seat used or sold. I guess I can take the cover off (was going to keep it anyway) and cut the straps and write all over it that it was crashed and do not use. So aggravating, I just want my money back!