Dear XXX,
Thank you for contacting our office regarding your inquiry.
Currently our office does not have any information of when we may be carrying the new model of the Radian Car Seat.
To return an item for an exchange or refund, bring it to any Canadian Tire store within 90 days, in its original condition and packaging, with your Official Sales Receipt and the issuance of Canadian Tire 'Money'. Some stores may require Valid photo ID. Details can be found at the store's Customer Service desk. Some exceptions may apply.
The stores reserve the right to refuse to credit or exchange the article should a receipt not be available or a defect cannot be found with the product. Gift Cards purchases are final. Gift Cards are not returnable and non-refundable.
Our success is based on the voice of our customers. We thank you for providing us with the opportunity to respond.
Regards,
Lisa Thompson
Customer Relations Representative
Canadian Tire Corporation Limited
customerservice@canadiantire.ca
1-800-387-8803
This message, including any attachments, is privileged and may contain
confidential information intended only for the person(s) named above. If
you are not the intended recipient or have received this message in error,
please notify the sender immediately by reply email and permanently delete
the original transmission from the sender, including any attachments,
without making a copy. Thank you.
---On 06/26/2007, :
Form Message
Subject: Product Information
Message: I was wondering when you would be selling the new Sunshine Kids Radian car seat that is rated to 65 lbs. I just bought a Radian today from your store and was very disappointed to learn that it's only rated to 48lbs and it was manufactured in Oct-06. Since car seats expire that's already 9 months that I've lost in it's usuable life. I'll likely return this seat and buy a newer one from a different retailer unless Canadian Tire will be making the new ones available soon.