I don't get what goes through people's heads? I've only called one time. Mom and grandma pull up to the photography studio next door to the shop I work in on the weekends. Baby was about 18 months old, if that. He was sitting on the center console up front between mom and grandma. I waited to call to make sure they intended to ride that same way out (thinking or hoping that they had ubuckled him just as pulling into the parking lot?), which also gave me the chance to really describe the vehicle and get the plates. There was a seat installed in the back seat. Sure enough, they go to pull out and he is in grandma's lap, but that wasn't good enough for him and the mom gets him and puts him in HER lap and TRIES TO DRIVE THAT WAY!!!!! I don't know if they were caught. I sure hope they were. They seemed like they were genuinely concerned when I called, but who knows.