UPDATE IN POST #18 picture included.
Here I go again. Computer ate and froze the last thread I typed.
I finally remember to call Britax during east coast hours and not a weekend. I called to ask if I could purchase a cow cover for my frontier, as my daughter has sensory issues. She is starting to wear summer clothing and the mesh is bothering her. I explained to customer service that I tried to wait for the cow seat to be released. But when the date continued to be pushed back. She out grew her old seat before it was released. She told me if it wasn't on the online store she couldn't sell it. I told her that I know someone that called and got a cow cover for her frontier as her mesh cover had snagged. Her reply maybe its available for warranty issues but not for sale. Liva covers is listed but not the cow. DD2 doesn't like the feel of silk material but fleece/plush fabric. She sleeps in fleece sheets.
Okay? I thought Britax had great customer service. I personally don't think she knows what sensory processing disorder is. That thought didn't cross my mind till after we hung up.
Any ideas beside frequently checking swap? With the new swap rules (which I ), I can't post for several years at my current rate.
Here I go again. Computer ate and froze the last thread I typed.
I finally remember to call Britax during east coast hours and not a weekend. I called to ask if I could purchase a cow cover for my frontier, as my daughter has sensory issues. She is starting to wear summer clothing and the mesh is bothering her. I explained to customer service that I tried to wait for the cow seat to be released. But when the date continued to be pushed back. She out grew her old seat before it was released. She told me if it wasn't on the online store she couldn't sell it. I told her that I know someone that called and got a cow cover for her frontier as her mesh cover had snagged. Her reply maybe its available for warranty issues but not for sale. Liva covers is listed but not the cow. DD2 doesn't like the feel of silk material but fleece/plush fabric. She sleeps in fleece sheets.
Okay? I thought Britax had great customer service. I personally don't think she knows what sensory processing disorder is. That thought didn't cross my mind till after we hung up.
Any ideas beside frequently checking swap? With the new swap rules (which I ), I can't post for several years at my current rate.
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