My radian cover looks like CRAP!

todzwife · May 26, 2011

I got it at the very end of 09 and just washed it for the first time a couple days ago. The binding that goes around the edge of the whole thing looks TERRIBLE! It's the FLORA pattern, and I washed on delicate. It's fraying everywhere!

Is this something SK will replace? I'm afraid it won't make it to the 8 Yr exp. w/out a new cover,and for a nearly $300 seat, I would expect it would last.

sunnymw · May 26, 2011

Give it a shot. They are kinda desperate to make people happy right now and at least this is a problem they can solve

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Jessica61624 · May 26, 2011

Id call. Worse they can say no.

christineka · May 26, 2011

You can try, but be aware that the manual says to hand wash.

MaggieQ · May 26, 2011

Mine was awful too, I just cut off all the little frays. It's got a broken snap, too which was broken before the cover was ever removed. I should call...

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SAHDADDY · May 26, 2011

let me know what they do, mines about that age and starting to fray, i'm dreading washing it again

ketchupqueen · May 27, 2011

Mine hasn't been washed at all and the binding is falling off.

bobandjess99 · May 27, 2011

christineka said:
Y the manual says to hand wash.

:yeahthatsad:

To the people who havent washed it, or it was broken from the get-go, I'd think they might do something. But the instructions are clear about handwashing, so I'm not sure if they would do anything if you machine washed it, even on delicate??

sunnymw · May 27, 2011

bobandjess99 said:
:yeahthatsad:

To the people who havent washed it, or it was broken from the get-go, I'd think they might do something. But the instructions are clear about handwashing, so I'm not sure if they would do anything if you machine washed it, even on delicate??

I told them I had washed on delicate one time and the cover had a hole and was oozing fuzzies and they replaced. It was less than a year old though.

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Stelvis · May 27, 2011

Back when they were still talking to me, I called them once about washing the cover on delicate even though the manual said hand wash. They told me it was okay to do. They also said I could put it in the dryer on air only.

carseatcoach · May 27, 2011

bobandjess99 said:
To the people who havent washed it, or it was broken from the get-go, I'd think they might do something. But the instructions are clear about handwashing, so I'm not sure if they would do anything if you machine washed it, even on delicate??

It's out of warranty and machine-washed. You're not entitled to a replacement. I wouldn't expect anything and I wouldn't call.

todzwife · May 27, 2011

I used the hand wash cycle on my top loading HE machine. I don't see any difference between that and actually using my hands.

Jillybeans5 · May 27, 2011

While I agree that you are not ENTITLED to a replacement, I would still call and explain. They might opt to give you a replacement just for good customer service, especially with the issues they are having.

Lyndsy · May 27, 2011

I am out of warranty by about 4 months and I sent pictures just last week of my cover that is fraying. Susan responded quickly and said I could pick any other cover I wanted (that went with the 80SL) and they would send me a replacement. My new cover shipped the other day by UPS. She never even asked if I had washed it or anything. I hadn't. It was one of the mesh type covers that just started fraying all over the seat. I would definitely email or call!

shorty393 · May 27, 2011

I don't keep up on ehre like I used to...what issues have they been having?

As for the cover, I have washed mine on delicate twice and it is still like new. It's the granite one from a 40lb rf RN65. So I guess the second gen ones.

SAHDADDY · May 27, 2011

i called sending me a new one

Cryssy Jane · May 27, 2011

Mine has crazy pulls and snags all over too. It's been washed once by hand but still yucky. Mines a 12/09 dom so I wouldn't feel entitled to a new cover free of charge. All my velcro is coming off as well. I think I want a different cover though so I'm slowly saving up. I'll email Susan but I don't expect anything.

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cryswilkins · May 27, 2011

I called today about fading and peeling stickers on a Malibu XT with a 12/08 manufacture date (purchased in 11/09) and they are sending me replacement stickers and a replacement cover. I didn't even ask. What I really wanted was the replacement stickers and mentioned the cover while I had someone on the phone.

christineka · May 27, 2011

cryswilkins said:
I called today about fading and peeling stickers on a Malibu XT with a 12/08 manufacture date (purchased in 11/09) and they are sending me replacement stickers and a replacement cover. I didn't even ask. What I really wanted was the replacement stickers and mentioned the cover while I had someone on the phone.

I think I should call. I need new stickers. I also have a mesh cover and it is rather fuzzy.

todzwife · May 27, 2011

Can someone PM me the number they are using? I can't find it...

My radian cover looks like CRAP!

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