I love Britax CS!

cpsaddict

New member
So, my Marathon 70 cover is falling apart. Ok, I guess not totally, but the Britax label is coming unraveled and the piping in the headrest cover is full of holes. :confused: I finally called yesterday, emailed some pics and they UPS'd out my new cover today!!! :D Helen was the lady's name and she was great!
 
ADS

MaggieQ

Senior Community Member
They're always amazing to me, too! I had a clueless lady once but she wasn't mean or anything, lol.

Sent from my EVO using Car-Seat.Org
 

Stelvis

New member
That is awesome! It's so great to hear a good story about customer service. I don't think I've ever heard a bad Britax customer service story.
 

luckyclov

New member
Britax CS is outstanding. It's one of the reasons I continue to bounce around inside their bubble.:rolleyes:

I've always dealt with Debra - she's great!
 

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