Question Returns to graco...

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thepeach80

Senior Community Member
Forever! I had to call them and ask and they said they didn't have my box and then had to go find it. I wasn't getting a check though, I was getting a replacement seat. I bet over a month.
 

skitle1802

New member
I dropped off my seat at FedEx with the prepaid label on 5/11, it was delivered to Graco 5/17, I received my check 5/23. Best service I've had yet!
 

Jessica61624

New member
skitle1802 said:
I dropped off my seat at FedEx with the prepaid label on 5/11, it was delivered to Graco 5/17, I received my check 5/23. Best service I've had yet!

Wow that was fast! Got mine on 5-20....they told me they send checks on Friday so this Friday mine should be in the mail and be here Tuesday since Monday is a holiday. I'm impressed they offered me a refund no questions asked.
 

KaiLing

New member
Well, they already replaced mine for the same problem so maybe it's in the database or something. I'm getting a refund too but haven't gotten the box to FedEx yet...
 

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