nutritionistmom
CPST Instructor
Yesterday we held our biggest clinic of the year at ToysRUs. Normally we don't see any reps from the store, but yesterday we removed (with permission) some seat covers before reinstalling the seat. The parent was annoyed that she had just purchased the covers and went into the store to have them refunded.
So out came the Director? I think that was her title, I was trying not to be pulled in 7 directions as I took 5 mins to talk to her. I explained why we don't recommend the seat covers, and a short list of other products and she said if she knows exactly what we don't recommend she can direct the buyer not to purchase them. I also mentioned that we would be teaching the full CRST course again here in the late summer/early fall and she said she had 8 employees ready to go!!!
So out came the Director? I think that was her title, I was trying not to be pulled in 7 directions as I took 5 mins to talk to her. I explained why we don't recommend the seat covers, and a short list of other products and she said if she knows exactly what we don't recommend she can direct the buyer not to purchase them. I also mentioned that we would be teaching the full CRST course again here in the late summer/early fall and she said she had 8 employees ready to go!!!
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