trippsmom
CPST Instructor
I got a call from the supervisor today. She'd spoken with a manager and was told that the oil they are using for the "repair" is a lightweight oil and they expect no problems with buildup over use, etc.
She said they are sending me a base and the lube for my Mico.. If after I get it, I am not happy, she wants me to call her back directly.
I'm not going to be happy. I am glad they are fixing my base problem, but I am just really not happy with this entire adjuster strap fix. I am also not happy with Dorel's "we aren't expecting any issues" stand... They never expect issues.
So ladies, where from here? I don't know what else to say other than I just don't like the fix. It just doesn't seem good enough for a child of mine or anyone else. :twocents: :duck: :duck:
She said they are sending me a base and the lube for my Mico.. If after I get it, I am not happy, she wants me to call her back directly.
I'm not going to be happy. I am glad they are fixing my base problem, but I am just really not happy with this entire adjuster strap fix. I am also not happy with Dorel's "we aren't expecting any issues" stand... They never expect issues.
So ladies, where from here? I don't know what else to say other than I just don't like the fix. It just doesn't seem good enough for a child of mine or anyone else. :twocents: :duck: :duck: