The infant padding and infant insert are two different things. The padding comes with the seat but the insert is a foam wedge that goes under the cover like the premie insert on the chaparone.
ack, brain dead moment. I know the difference but totally got thrown off when looking at the website! I still don't understand though. These seats are more expensive that most on the market, and they are rated from 5lbs, but you can't really use them at that point unless you purchase additional items from their website.
I guess it makes sense that they don't include infant insert since most don't buy a convertible until after the infant seat is outgrown, but with the cost of the seat already so high, it really should be included (JMO of course)
I love Britax seats, but it just seems if a product is rated to be used with infants, it should come with the necessary equipment to be used with an infant. (their crazy shipping charges bug me to pieces though. It was going to cost me MORE than the actual chest clip, to ship it!) just my :twocents: