Honestly I hate fighting with insurance companies. We were in a crash on Christmas Eve. We were stopped at a stop light and were rear ended by a big truck going about 20-25 mph. Our Odyssey held up well in the crash and had about $1500 worth of damage. It's been fixed and the other guys insurance provided a rental van for us. Three of us have been to the doctor for whip lash so according to the NHTSA all seats need to be replaced(2 Parkways and one Turbobooster).
The insurance company is telling me they only replace child restraints with a five point harness and not a booster seat. I've sent them the information from both manufacturers and the NHTSA and they want something that says it is required and not recommended. I did ask him if he would send me something in writing saying that the boosters were perfectly fine and they would take liability if something happened in a future crash but he didn't want to do that.
Any advice on where I can go from here?
The insurance company is telling me they only replace child restraints with a five point harness and not a booster seat. I've sent them the information from both manufacturers and the NHTSA and they want something that says it is required and not recommended. I did ask him if he would send me something in writing saying that the boosters were perfectly fine and they would take liability if something happened in a future crash but he didn't want to do that.
Any advice on where I can go from here?