This morning, I contacted a Recaro dealer in TX. I had an email back within 30 minutes.
It seems as If I'd repay them for shipping & then also pay for return shipping. Or I could just sell it if it doesn't work out for us
Since it's a small company, I think it's fair.
----- Original Message -----
To:
jer@proamauto.com
Sent: Wednesday, April 11, 2007 9:18 AM
Subject: New Recaro Car seat -- Como / Signo
Greetings,
I am very interested in purchasing one of the higher end of the new Recaro child seats coming out in June/July: The Signo? that's supposed to be around $259. My 3 1/2 year old, 35lb & 41" tall daughter is quickly outgrowing her Maxi-Cosi Priori, so I'm seriously looking into a new seat to replace it. I have a spare carseat that I can use until the Recaro comes out, so I'm not desperate. It's just not that comfortable for long road trips.
Can you please contact me with the specifics of what you are going to carry? From what I understand, there's going to be a selection of fabric colors & material. Since I'm only going on what Recaro have told my fellow child seat enthusiasts, I"m hoping that it will suit my needs and have no problems with purchasing sight unseen.
I live over 6 hours away from Houston, so I wouldn't be able to look a seat over before purchasing. My Toyota Camry will have a top tether, but only fastens with the standard 3pt seatbelt -- no lower anchor system as in LATCH. I hope this car seat works well in my car, but I would also like to know what your return policies are in case it doesn't.
Any information you can provide will be helpful especially how you are going to handle the pre- order. Are you going to require a deposit or will signing me up on a list suffice?
Thank you
*****************************************
Reply:
---------------
Sounds like you are as up to speed on these seats as we are. RECARO has not released any more information to its dealers than what is currently shown on our website. I am compiling a list of pre-orders until the seats become available. We tried to pre-order the Como/Signo a few weeks ago, but RECARO is not accepting pre-orders from dealers yet.
I will keep this email in my pre-order interest file and will send you information as soon as it becomes available. Typically, we give you 30 days to return the seat with no penalty other than loss of actual freight charges we incur in our free freight offer. I think you will agree that is more than a fair deal.
Sincerely,
John Rawson
ProAm Auto Accessories
6125 Richmond Ave.
Houston, TX 77057
1-800-847-5712
www.proamauto.com