Angela
New member
I know this could probably go in the Tech forum, but I know a lot of non-techs give suggestions to friends.
I hear a lot about Customer Reps telling someone something can be done even though the manual says something different. The 2 that come to mind are using LATCH in booster mode in the Nautilus and the retroactive 40 lb limit on the Radian. I don't want to be a hypocrite and tell them the manual's wrong, but you should read it if you have questions. How do you go about this without sounding that way?
I hear a lot about Customer Reps telling someone something can be done even though the manual says something different. The 2 that come to mind are using LATCH in booster mode in the Nautilus and the retroactive 40 lb limit on the Radian. I don't want to be a hypocrite and tell them the manual's wrong, but you should read it if you have questions. How do you go about this without sounding that way?