Not getting email for subscribed threads

I subscribe to every thread I post in. I have noticed that when a guest posts to the thread, I do not get an email. The first couple times it happened, I thought I just missed the email, but now it has happened a few more times, still no email.

I don't seem to have a setting that would affect that. I wonder if posts that go into moderation simply bypass email notifications. That's about all I can come up with right now sorry.

I have gotten two pm's today and didn't get an e-mail notification.

Can both of you please list your provider? My notifications seem to be working normally.

My isp? A really teeny tiny company in the middle of nowhere. It is totah telephone company.

Hughes satalite.

I'm still not getting e-mails for private messages.

My PM emails have suddenly been going to my spam folder. (Yahoo mail) I didn't tell them to do this.

TerisBoys said:

My PM emails have suddenly been going to my spam folder. (Yahoo mail) I didn't tell them to do this.

Click to expand...

Yeah, I know many cases I can send email to someone from www.car-seat.org and they receive it, but they don't get automated email from the forums like the confirmation email or thread/pm notifications. It is almost always because something decides those types of notifications are spam based on their title or content. Usually, you have to tell the email service (if you are using Google or Yahoo mail or similar) or your ISP (if you are using POP mail) to white list all email from www.car-seat.org and also tell your email client (Outlook etc) and security software to always allow email from www.car-seat.org too. Most provide a place in the settings where you can do this yourself, but ISPs may need you to call tech support. There are now so many places that can flag and filter spam that it is difficult to help individuals with this type of problem. In that others are receiving notifications, I have nothing that I can troubleshoot for the forums and no information I could even send to the forum provider in a support ticket.

Just wanted to say I got a pm today and got an e-mail notification. I don't know why I wasn't before, but I am now.

Darren - I wasn't exactly complaining. Just mentioning it so others would check their spam folders in case their ISP is also suddenly having a snit-fit.

Most head-scratching was the day I got 2 PMs - one went to Spam, one 5mins later did not.

Right, I was just adding to your comments.

With a lot of these issues, there is absolutely nothing I can do. Things like notifications are done automatically between the forum software and the service provider. I couldn't even prevent them from going out to specific people or specific providers if I wanted to do so (other than turning off all notifications which a member could turn back on at any time).

There could be issues between the forum provider and their connectivity to certain other companies, but those are things that are usually temporary. Plus, I need multiple reports with specific information to even provide enough details in a support request to hope to have it resolved. For example, the recent issue with some members on Frontier/Verizon took about a month before I got enough information to figure out what might be causing it. That one turned out to be Frontier's fault, but the forum provider had a nice workaround for it.

Most other issues all come down to a members browser software, like having the latest version, clearing corrupted cookies or temporary internet files/cache. Many other issues have to do with member's local firewalls, security software, email software or the settings at their email/internet provider.

Unless I get widespread reports of problems, it usually isn't related to forum settings as these are rarely changed. So, it's not that I ignore or dismiss a lot of these problems, but it's just that I don't have the ability to troubleshoot them or fix them, especially those that probably are not related to the forum itself or its service provider.

I've never thought you were ignoring anything fwiw. I appreciate all that you do to keep this place going!

That wasn't directed to anyone on this thread;-) I know in some other threads I've just been basically helpless to do anything.