Having trouble getting Britax on the phone....and a ?

I have been trying for 3 days to get someone on the phone at Britax and I can only sit on hold for so long before the kiddios need me. And now they are closed for the weekend. I posted a few days ago about my EPS foam missing and I need to know if my seat is OK to use. The seat is a marathon and there is one piece missing from the bottom part of the seat. Is it OK to use or do I need to use something else.
 
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joolsplus3

Admin - CPS Technician
I have been trying for 3 days to get someone on the phone at Britax and I can only sit on hold for so long before the kiddios need me. And now they are closed for the weekend. I posted a few days ago about my EPS foam missing and I need to know if my seat is OK to use. The seat is a marathon and there is one piece missing from the bottom part of the seat. Is it OK to use or do I need to use something else.

Ugh, what a pain :p. I think I'd personally feel ok using the seat without that little bit of foam in the bum.

:)
 

LuvBug

New member
Usually if I need to call them I wait until Im at work(since I cant do the right when they open thing). Then I will call them from line 2(company personal line) and just continue about my work until they answer lol! At times it has been 45+ minutes, but since Im working I dont notice lol!

But I called about the classic regent recall the other day at about 10am their time and got right in.
 

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