Ok, so I had my Apex65 in booster mode for my friend's son who i was transporting last week, and just went to put the harness back in because J is only about 1/2 an inch below the THS on his back up seat (Chase) and I wanted him back in his regular seat (Apex)
The harness adjuster strap is damaged, its fraying in the middle of the strap. This is the 2nd Dorel seat that I've had do this to me, and I'm TICKED! (First was a 09 Scenera, only 2 months old, so they swapped it out no problem.
The Apex was purchased 2 years ago today, ironically enough.
Anyone have any advice to give on dealing with Dorel tomorrow? Idle threats to make? Names to drop? Contacts in the company? I don't have the funds right now to purchase another seat, and while he's ok in the chase for now, I don't know if he will be if he takes another growth spurt.
Halp?
The harness adjuster strap is damaged, its fraying in the middle of the strap. This is the 2nd Dorel seat that I've had do this to me, and I'm TICKED! (First was a 09 Scenera, only 2 months old, so they swapped it out no problem.
The Apex was purchased 2 years ago today, ironically enough.
Anyone have any advice to give on dealing with Dorel tomorrow? Idle threats to make? Names to drop? Contacts in the company? I don't have the funds right now to purchase another seat, and while he's ok in the chase for now, I don't know if he will be if he takes another growth spurt.
Halp?