Question Difficult Radian Crotch Buckle

wvmommy007

New member
I am wondering if this is normal or common. My RN XTSL crotch buckle seems to have an issue. As you are looking at the front of the buckle, the problem is with the right side. The left side buckles like butter, no matter what. The right side is hard to get lined up to buckle. It seems a little easier if I buckle the left first. If I forget and do the right side first, it seems like the front and back of the buckle try to separate if I push while it isn't perfectly aligned. I feel that would be a safety issue. Should I call SK customer service for a replacement? Or does that just happen and I need to live with it? Should I use the back up bucket until I can get a new buckle? Am I overreacting to something that isn't unsafe?

I can post pictures tomorrow if I'm not making any sense.

Thoughts on this?
TIA.
 
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