RN cover warranty wait

Katy

New member
I sent pictures to SKJP about how bad myeclipse covers and pads were fraying after only a few months. She was wonderful and said they'd be replaced by warranty. I asked if I could get a different kind so this wouldn't happen again She's sending me two of the Bentley that they have in stock (maybe I'll trade on swap of one flora since I hate tan but didn't want to deal with mesh again). My question how long till I get them? It has already been a few weeks. Not a big deal.. just tired of making sure someone is around when they arrive so they don't get stole.

I know I asked her a few other questions and she never got back to me..but hey at least she covered the huge issue...

Thanks!
 
ADS

coleslawcat

New member
Ok, I really need to get on this. I posted a few months ago my issue with my cover, but I still haven't called them. I wonder how long the covers are warrantied.
 

jrmo

New member
I ended up finally getting my replacement cover through Russ. I had emailed him about something else, and mentioned that I'd been waiting on a replacement cover for a month; could he please check on it. It showed up on my doorstep within 3 days. :)
 

babygirlsmom1005

New member
I ended up finally getting my replacement cover through Russ. I had emailed him about something else, and mentioned that I'd been waiting on a replacement cover for a month; could he please check on it. It showed up on my doorstep within 3 days. :)

I prob. need to call him then....
 

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