InternationalMama
New member
Well, I'm very glad this ended up just being a bad FA experience followed by a few bad CS experiences and is not a new policy for United. The repetition of the claim about now RF seats to, from or via the UK is a bit disturbing though. I know for awhile Canada was trying to resolve the difference between Canada's policy and the UK's policy for customers flying to and from the UK, I just didn't expect anyone to decide in favor of the UK's policy for everyone. I hope this doesn't become a policy for all American airlines to/from the UK.
Thanks everyone for an interesting and informative discussion. This was very helpful, although in the end I'm not sure I feel better about my chances of being able to fly with an RF infant in the future.
ETA: So Camilia, do you think the FAA will still follow up with you after your voice mail with United? I still think you should pursue compensation for the ticket you purchased. If more parents did that, they might start to train their FAs better.
Thanks everyone for an interesting and informative discussion. This was very helpful, although in the end I'm not sure I feel better about my chances of being able to fly with an RF infant in the future.
ETA: So Camilia, do you think the FAA will still follow up with you after your voice mail with United? I still think you should pursue compensation for the ticket you purchased. If more parents did that, they might start to train their FAs better.