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  1. #41
    CPS Technician Sweet Mercies's Avatar
    Join Date
    Feb 2007
    Location
    Pacific Northwest
    Posts
    231

    Re: Anyone know when Hipmonkey is shipping the Frontier 85?

    Quote Originally Posted by Mommy0608 View Post
    Hmm, I wonder why they didn't tell me this? Oh well. I can't justify having a charge on my account for something that's not on it's way to me. If they didn't charge until it ships, then I'd have kept my order with them.
    I agree I've never dealt with a company that charges for a product before shipping.
    Melissa, CPST-I/SC
    DD-8y SK Monterey and ParkwaySG
    DS-5y Regent-Onyx and Frontier85
    DS2-1y RF Britax Marathon x 2
    Another surprise due 2/2012

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  3. #42
    CPS Fanatic
    Join Date
    Dec 2009
    Posts
    3,573

    Re: Anyone know when Hipmonkey is shipping the Frontier 85?

    I agree it is unfortunate that Hip Monkey is making it difficult for people to order from them since it is such a great cause. But I also completely understand the reasons people are having to take their business elsewhere.

    (1) Just because someone does not qualify for their free seat, does not mean that it isn't a financial strain to pay for these seats and it is not standard to charge before shipping, especially when it could be another month until it ships.

    (2) It is reasonable to need an estimated shipping date and other info and a prompt response.

    (3) They are impossible to get in touch with. As far as I can tell, they NEVER answer the phone or return phone messages and it can take up to a couple weeks to hear back by email. By then many of us have given up and bought from someone else.

    Unfortunately, It makes it difficult to support the cause, even when we want to. It is wonderful that some people have the ability to still do it, but I understand why others do not. Maybe if the people at Hip Monkey hear about the reasons that some people had to take their business elsewhere (even though they wanted to support the cause), it may help them make some minor changes (like not charging until shipping and responding to inquiries sooner) to do more business in the future because it is a great cause.

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  5. #43
    Senior Community Member
    Join Date
    Jan 2004
    Location
    Right here.
    Posts
    2,324

    Re: Anyone know when Hipmonkey is shipping the Frontier 85?

    I don't understand why others have the seat in stock now and HP doesn't.

  6. #44
    Member
    Join Date
    Jan 2008
    Posts
    22

    Re: Anyone know when Hipmonkey is shipping the Frontier 85?

    My Hip Monkey update:
    - My card was charged a few days after I ordered
    - I submitted a contact us form on Saturday inquiring about an updated ship date and have not heard back (maybe it is too soon)
    - I left a phone message this afternoon on an answering machine

    I checked the website and now the current ship date is 3/22. I hope it is not pushed back any further.

  7. #45
    Registered User
    Join Date
    Feb 2010
    Posts
    9

    Re: Anyone know when Hipmonkey is shipping the Frontier 85?

    I submitted a question on Saturday about already being charged for the seat - wondering if that meant it shipped and looking for tracking info. I knew that it hadn't shipped, but I wanted to see what they would say.
    On Monday, I got this response:

    Hi, we are expecting our first shipment of these in later this week. Your payment reserves your seat as we have already sold out this first shipment. The moment they arrive at our warehouse we will get yours shipped out to you and you will receive an email with tracking info.

    So, now I wait to see if they will really ship this week ...

  8. #46
    Member
    Join Date
    Jul 2008
    Location
    Charlotte, NC
    Posts
    21

    Re: Anyone know when Hipmonkey is shipping the Frontier 85?

    I ordered from HipMonkey on 3/14. As of today (3/17), I have NOT been charged.

    There website currently says it will ship 3/22 (that's on a Monday). I will give them until the end of that week to give me a tracking number before I take my business elsewhere.

    I would be bothered to be charged and not shipped, and especially if it does affect the warranty date.
    +~+~ Rhonda ~+~+
    DD Serena- 6 1/2yrs, Britax Frontier 85-harnessed
    DD Eden
    - 4 1/2yrs, Britax Frontier 85-harnessed

  9. #47
    CPS Technician momto2Es's Avatar
    Join Date
    Sep 2007
    Location
    near Richmond, VA
    Posts
    53

    Re: Anyone know when Hipmonkey is shipping the Frontier 85?

    Here's what I got back this morning (I emailed yesterday morning).

    Hi, these will be arriving at our warehouse on the 22nd and the moment we unload them on the truck we will be working non-stop on getting them shipped out. So your seat should be shipping out to you on the 22nd and you will receive an email with tracking info once it leaves our warehouse.

    Thanks!
    Christine


    Sincerely,

    Hip Monkey
    Suzi ~ CPST
    Emmit - 3.19.04 Sunshine Kids Monterey
    Evangeline "Evie" - 2.28.06 Britax Frontier 85/Marathon (ERF for 2y4m11d)
    Emory Wyatt- 1.22.09 - Sunshine Kids Radian XTSL/Radian 65
    Mattie - 7.28.00 - 65 lb Golden Retriever, PetBuckle

  10. #48
    CPS Technician BrendansMommy's Avatar
    Join Date
    Aug 2007
    Location
    Aggieland
    Posts
    165

    Re: Anyone know when Hipmonkey is shipping the Frontier 85?

    FYI for anyone interested--

    I ordered a Frontier 85 yesterday from AlbeeBaby.com and just got notification that it had shipped. They are running a 15% off sale with the 15OFF coupon code, so I paid $237/w free shipping.
    Laurie
    Brendan 12/04, Nautilus, Unharmed in wrecks in a BLVD, Regent, & FR85
    Peyton 4/09, MyRide, Unharmed in a wreck in a Keyfit 30 & MyRide

  11. #49
    CPS Fanatic ZephyrBlue's Avatar
    Join Date
    May 2006
    Location
    NM
    Posts
    1,961

    Re: Anyone know when Hipmonkey is shipping the Frontier 85?

    You can use code stokke17 at albeebaby for 17% off

    total is $232.39 w/free shipping
    11yo DD *69lb* Backless Turbo
    8.5yo DD *45lb* High Back Turbobooster/Pink Monterey
    6yo DS *43lb* Cowmoo Parkway SG/Lizards In Line Turbobooster
    2y4m DD*24lb*RF in an Alma MR 65 and Kathryn RA 55

  12. #50
    Member
    Join Date
    Jan 2008
    Posts
    22

    Re: Anyone know when Hipmonkey is shipping the Frontier 85?

    Quote Originally Posted by momto2Es View Post
    Here's what I got back this morning (I emailed yesterday morning).
    This is the exact email I received today. I can't wait to see it!

  13. #51
    Member
    Join Date
    Mar 2010
    Posts
    11

    Re: Anyone know when Hipmonkey is shipping the Frontier 85?

    Quote Originally Posted by ZephyrBlue View Post
    You can use code stokke17 at albeebaby for 17% off

    total is $232.39 w/free shipping
    Thank you

  14. #52
    Carseat Crazy
    Join Date
    Jan 2008
    Location
    Herriman, Utah
    Posts
    888

    Re: Anyone know when Hipmonkey is shipping the Frontier 85?

    Has anyone got a Shipping Notice from HipMonkey yet?
    Diana, Mommy To:
    Kolin [5.5.04]-Ava [12.13.05]-Aden [2.18.09]

  15. #53
    Member
    Join Date
    Feb 2009
    Posts
    22

    Re: Anyone know when Hipmonkey is shipping the Frontier 85?

    I just got a shipment notification from HipMonkey for the Frontier 85. Yay! I placed my pre-order with them last week using the 20thanks code, and then contacted them for shipping info. The rep let me know they were expecting to receive the seats last Friday and hoped to ship today, which is exactly what happened.
    DD1 - 6 (PINK Frontier 85)
    DD2 - almost 4 (Boulevard CS)

  16. #54
    Carseat Crazy
    Join Date
    Jan 2008
    Location
    Herriman, Utah
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    888

    Re: Anyone know when Hipmonkey is shipping the Frontier 85?

    Awesome!
    Diana, Mommy To:
    Kolin [5.5.04]-Ava [12.13.05]-Aden [2.18.09]

  17. #55
    CPS Technician momto2Es's Avatar
    Join Date
    Sep 2007
    Location
    near Richmond, VA
    Posts
    53

    Re: Anyone know when Hipmonkey is shipping the Frontier 85?

    I just got my shipping notice, as promised!
    Suzi ~ CPST
    Emmit - 3.19.04 Sunshine Kids Monterey
    Evangeline "Evie" - 2.28.06 Britax Frontier 85/Marathon (ERF for 2y4m11d)
    Emory Wyatt- 1.22.09 - Sunshine Kids Radian XTSL/Radian 65
    Mattie - 7.28.00 - 65 lb Golden Retriever, PetBuckle

  18. #56
    CPS Technician my2boys0508's Avatar
    Join Date
    Jun 2009
    Location
    Michigan
    Posts
    59

    Re: Anyone know when Hipmonkey is shipping the Frontier 85?

    My friend got her shipping notice this morning as well! I plan to order this week!
    Sara, CPST & mother of two
    Daniel~ 11/28/05 -54lbs. GN & FR85
    Dominic~ 4/10/08 -27lbs. RF in a MR65

  19. #57
    Senior Community Member
    Join Date
    Jan 2004
    Location
    Right here.
    Posts
    2,324

    Re: Anyone know when Hipmonkey is shipping the Frontier 85?

    I ordered on the 3rd and have not recieved a shipping notice.

  20. #58
    Registered User
    Join Date
    Feb 2010
    Posts
    9

    Re: Anyone know when Hipmonkey is shipping the Frontier 85?

    I ordered on the 3rd too - but I got my ship notice Sunday night. Estimated delivery is Thursday, yay!

  21. #59
    Member
    Join Date
    May 2009
    Posts
    15

    Re: Anyone know when Hipmonkey is shipping the Frontier 85?

    I got this response today:

    Hi Amy,
    I'm sorry but Britax only sent us 50 of each color seat when we had originally ordered 100. Unfortunately we did not get enough seats to fulfill our waiting list. Our next shipment should be here in two weeks. Let me know if you are ok waiting or if you need to cancel your order. We are very sorry for this delay and inconvenience. Thanks.

    Sincerely,

    Hip Monkey


    DD1: 4yo/42"/36lbs--Soon to be Frontier 85 (GN in DH's car)
    DD2: 4 months--RF in Graco SnugRide

  22. #60
    Senior Community Member Laurette's Avatar
    Join Date
    Apr 2007
    Posts
    850

    Re: Anyone know when Hipmonkey is shipping the Frontier 85?

    You can get 20% off for a total of $224 at chitchatbaby.com. They have Red Rock and Pink Sky instock ATM.

    Oh, you have to join their Facebook page for the code.
    Former CPST/Mommy to
    http://i78.photobucket.com/albums/j82/nlgm2006/IMG_0508-1.jpg
    adding a new seat to my Mazda5 in June!

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