Took the less than year old Frontier (Sahara) out to clean the car today and discovered the one cupholder housing detached from the base of the seat.
Called Britax to ask, sent the pics and they quickly called to say it can't be fixed so they are sending me a new seat...old style Frontier (Canyon).
I did ask if I could get the 85 instead, but they claim they aren't ready for disbursement/retail yet. Canyon was my only choice. I offered to wait for the 85, since my issue is directly related to the improvements made on the 85with the cup holders, but no go.
I'm allowed to keep the Sahara cover (not a fan of the mesh) but any idea why I have to send back the harness & chest clip? Would love the chest clip at the very least for a spare but they were adamant it be returned.
Called Britax to ask, sent the pics and they quickly called to say it can't be fixed so they are sending me a new seat...old style Frontier (Canyon).
I did ask if I could get the 85 instead, but they claim they aren't ready for disbursement/retail yet. Canyon was my only choice. I offered to wait for the 85, since my issue is directly related to the improvements made on the 85with the cup holders, but no go.
I'm allowed to keep the Sahara cover (not a fan of the mesh) but any idea why I have to send back the harness & chest clip? Would love the chest clip at the very least for a spare but they were adamant it be returned.