Question If you ordered a new cover for your Coccoro

NVMBR02

New member
was it in any kind of plastic when it arrived? I just got my new cover today and it is dirty around the edges. It was not in any kind of plastic or anything, just shoved in a box. The edges on the infant insert have grayish sports and there in another gray spot on the top of the cover for the main part of the seat. It looks used.

I am really disappointed. :( Was your cover wrapped up or anything or is that part normal. I am trying to decide if I should call or not. I don't like calling companys over little things but I paid $60 for this and I would like it to at least look new on day one.
 
ADS

ChristyH

New member
I've never ordered a new one but I would call and complain. If it looks used it probably was, they may have just taked off a seat that was returned. For $60 it should look pristinely brand new.
 

LISmama810

Admin - CPS Technician
I've ordered two covers, and I'm pretty sure they did not come in plastic. They were kind of bundled around themselves and put in the box. However, they were pristine and looked brand-new. If yours don't, I would call.
 

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