Splash
New member
So I have been emailing Russ from Sunshine Kids for several days now. I contacted him about the fit in my car (if he knew of anyone who made it work) and we've been bantering back and forth. He wants me to wait for the new ones in a few weeks with the sleeve for the harness path, because I told him I make my seats really tight. He's referring to me as "atomic mom" now since I told him it would take an atom bomb to get one inch of movement in my installs. I've built up my faith in the company because of the AWESOME customer service. He also told me to tighten the Radian as much as I possibly can, because I can't break it (a challenge, perhaps? I told him that my BV problems were from very tight installs).
He's got me REALLY wanting this seat. And I'm really wanting to get one if it works! I'll feel let down if I can't make it work and I have to tell him I need to find another seat...
Anyway, after the Britax CS nightmares lately, it's SO nice to have such a personable and helpful guy on the other end. To the point where he wanted me to tell him when and where I buy it so he can make sure they have the newest possible seat for me
Anyway, just thought I would plug their customer service a bit. Companies that do good deserve acknowledgment... even if they do make the Mighty-Tite.
He's got me REALLY wanting this seat. And I'm really wanting to get one if it works! I'll feel let down if I can't make it work and I have to tell him I need to find another seat...
Anyway, after the Britax CS nightmares lately, it's SO nice to have such a personable and helpful guy on the other end. To the point where he wanted me to tell him when and where I buy it so he can make sure they have the newest possible seat for me
Anyway, just thought I would plug their customer service a bit. Companies that do good deserve acknowledgment... even if they do make the Mighty-Tite.