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Child Safety Seat Installation, Compatibility and Technical Questions Discuss Proper Use of Infant, Convertible, Combination and Booster Seats, Automobile Compatibility, Three Across and Install Problems.


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Old 07-21-2007, 03:21 PM   #1
Mach Knockers
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Free-Spinning BV Knob Problem

Hi all,

We have a Boulevard in our Explorer for DS who is 31 months, 36" tall and 29 lbs. We often switch between FF and RF depending on the cargo we're carrying and when he's FF, I can't make the headrest/straps go quite high enough to be at/just above his shoulder line. I know he couldn't possibly have grown out of the BV yet, but when I try to raise the headrest, the knob just spins freely on it's bolt. When I try to lower it, it works okay, then raises again to it's current level and gets "loose" again.

I'm over this.

I'm going to put DS down and go out and play with it if he'll stay asleep long enough to get him on the couch. (nak) Perhaps I can describe the problem better.

Any advice? Thanks!
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Old 07-21-2007, 03:26 PM   #2
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Re: Free-Spinning BV Knob Problem

maybe a picture? then we could tell you if it was at its max. i dont think its supposed to spin freely though, but im not that familiar witht he BV, only used it once for a day...
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Old 07-21-2007, 03:34 PM   #3
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Re: Free-Spinning BV Knob Problem

Yeah it definitely isn't supposed to spin freely.
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Old 07-21-2007, 03:41 PM   #4
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Re: Free-Spinning BV Knob Problem

I just took a video....it's uploading right now.

(and off to update siggie...we sold the 540i and the Marathon become our spare travel seat.)
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Old 07-21-2007, 03:56 PM   #5
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Re: Free-Spinning BV Knob Problem

Just let us know when it is ready.
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Old 07-21-2007, 04:06 PM   #6
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Re: Free-Spinning BV Knob Problem

Okay...I can't get it to upload anywhere. Sorry. I'll work on it more later if need be.

That said, I figured out that if I grab the left knob, it goes up and down just fine. But, the right knob spins freely in either direction now, not actuating the height adjustment at all. I've had the seat over a year.
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Old 07-27-2007, 10:06 AM   #7
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Re: Free-Spinning BV Knob Problem

Hey guys, do you have any advice on the knob, knowing it spins loosely both ways?

Thanks!
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Old 07-27-2007, 12:06 PM   #8
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Re: Free-Spinning BV Knob Problem

Hmmm, maybe the threading for that knob is stripped? I'd call Britax and ask...1-888-4BRITAX. They close early on Fridays but I think are still open for another half hour today, until 1:45 p.m. eastern time.
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Old 07-27-2007, 01:54 PM   #9
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Re: Free-Spinning BV Knob Problem

Shoot....I napped with DS and now it's too late. I'll have to take care of it next week.

Oh, I compared its height to how high the harness goes on my other Blvd, and this broken one isn't nearly at its max.
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Old 07-27-2007, 02:04 PM   #10
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Re: Free-Spinning BV Knob Problem

Definitely contact Britax & I would report the defect to NHTSA if it is in fact a defect > http://www-odi.nhtsa.dot.gov/
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